Job description
Atlassian Developer

Experience : 5+ Years

Location : Bangalore

Work Mode : Hybrid

Summary of the role

We are looking for Confluence developer engineer who can cater to workplace related demands from Business Units that are based on Atlassian solutions. Typical examples are requests for integrations, new developments, data flows, connectors and solutions to support data migrations. Additional development efforts required for demands that are not covered by Atlassian or from 3rd party plugins providers.

Our ideal environment will be professionally increasing responsibility, stimulating assignments and will offer you challenging opportunities for technical advancement in your career.

In this role you’ll / Your main responsibilities

The engineer will be responsible for the technical design, planning, implementation, and maintenance for assigned applications for on premise setup & Atlassian Cloud.
• Write requirements and evaluate custom design for new solutions.
• Reduced process time by 10% with help of tools or designing and automating them.
• Development & administration around new Atlassian products launched that impacts one or more than one instances.
• Be Confluence subject matter expert, including configurations, org administration, add-in’s, workflows, plugin integration, permission management, etc...
• Design, build, setup & maintain Confluence and integrate with Atlassian or non-Atlassian products via add-on or custom plugin using Atlassian SDK as per best practices.
• Serve as an escalation point for the extended IT team and other functional groups in the business to mitigate technical issues.
• Troubleshoot Confluence issues and report on progress towards resolution.
• Act on scripting demands, provide quick workarounds to have a minimal impact on 20,000 users using Confluence at any time.
• Set new specifications for tools based on statistical data analysis, & ability to construct productive collaboration model using Atlassian stack tools.
• Enabling communication with internal information management systems, in-house bots & inhouse gateway / tunnel solutions for day-to-day operations.
• Conduct analysis and evaluation of existing systems for upgrade onto latest versions, suggest improvement towards procedures, workflows, and reports.
• Collaborate with business partners, external vendors, and the extended IT teams.
• Possibility to coach other employees and help with their creations / functions.
• Duties will require maintaining operational documentations like test plans, deployment guides, FAQ docs, design documentation including high-level & low-level design.
• You will have to follow SDLC Process and must adapt to Change management for Production Environments.

About the ideal candidate
• Experienced, service-oriented Confluence developer to handle large development and hands-on experience in above mentioned areas is necessary.
• The person should be willing to learn, interested and passionate about collaboration.

Education & experience: University degree in computer science or equivalent.

Relevant Work Experience: 5+ years in development & supporting large Confluence instances.

Primary skills:
• Working knowledge in UNIX or Linux environment (LDAP, SMTP, SSH, NFS mount…)
• Experience with various SSO technologies including SAML, OAuth, and SSL
• Experience using MySQL or any database is a plus.
• Must have ability to write / convert technical documentation into algorithms.
• Programming languages:
• Core Java, Java Script, Client-side frameworks (Jscript and React), Json
• Confluence stack experience or the following
• NodeJS & Jquery
• Rest APIs
• Atlassian SDK (forge or Connect)
• Scripting:
• Python or shell scripting
• MySQL or SQL database queries
• Jenkins pipeline and CI/CD platform
• Scripting including groovy
• Ansible automation a plus
• Application object – (if worked in Linux environment, will be beneficial).

Secondary skills:
• Familiar authentication models with 3rd party tools like OKTA would be a bonus.
• Responsible for the maintenance and functional evolution of developed webservices & custom plug-ins for Confluence.
• Provide consultancy about solution scope, technical approaches or alternatives, benchmarks, effort estimation, planning, risks, methodologies.
• Ability to research issues, submit vendor tickets, contact users about their problems.
• Willingness to learn Azure concepts and utilizing its framework for the creation of the solutions between Azure and Atlassian cloud.
• Knowledge in other Atlassian tools (Jira, Bitbucket, Trello…) is a plus.

Business skills
• Can handle confidential and sensitive company information responsibly.
• Good understanding of Agile methodologies, Quality processes & best practices for maintaining information security.
• Competences of Technical writing, documentation and able to translate technical jargon into layman’s terms for explanatory purposes.
• Being autonomous and being able to work on a problem without guidance. Whenever required, also being able to follow provided instructions.
• Ability to collaborate with others around the globe across multiple time zones.
• Manages time efficiently and multi-tasks effectively.
• Ability to learn & adapt quickly to remedy system downs or serious software problems.
• Fluent business English with strong problem-solving and analytical skills.
• Communicates clearly and effectively collaborates & works well with a team around the globe across multiple time zones.