Job Description
Job Description:OverviewBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.Process OverviewThe Data Transaction Services (DTS) - Service Desk is a global team of technologist located in AMERS, EMEA and APAC regions who provide 24 x 7 frontline support for various applications under the DTS suite of applications.DTS services over 40,000 worldwide, institutional clients, private and public entities and every internal line of business. Delivering key B2B services for commercial payments, inter-banking exchanges, clearing, prime brokerage front office, account and settlement services, risk and regulatory and many others.Job DescriptionAn opening exists for an experienced production support analyst within Global Wholesale Banking Technology & Operations (GWBT&O) team in India. The successful candidate will be responsible for daily Production Support functions for Client Batch Applications which are databases. He/She will work on and ensure that all incidents related to the supported applications are resolved in a timely manner. The resource will ensure functioning of the production environment with the view to maintain stability and control.ResponsibilitiesProvide application support in accordance with standard guidelines within the agreed SLAs.Debug and fix production issues by analyzing complex sql queries & stored ProceduresMonitor batch jobs and handle job failures with in time lines. Monitor application and server logs.Drive automation and process improvements. Willing to work in Shifts(No Night shifts)Participate in high priority incident triage calls which may include but not limited to DB server issues, application server issues and network issuesRequirementsEducation: B. E, B. Tech, MCACertification: NAExperience range: 2 to 4 yearsFoundational Skills:Strong experience in developing Database Packages, Stored Procedures, Functions and Triggers and scheduling Oracle PL/SQL ProgramsStrong performance tuning experience of Oracle PL/SQL ProgramsGood in UNIX and Autosys or any scheduling tool.Desired SkillsExposure in Informatica or DataStage or MSTRKnowledge on writing pivot, analytical SQL and
💡 Quick Summary
Seeking a career-building opportunity? The Senior Software Engineer position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
