Senior Software Engineer - Alloy and OpenTelemetry Collector | Canada | Remote

Job description
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and eBay - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote position for candidates in Canada. Residents of Quebec are not eligible.

Senior Software Engineer - Alloy and OpenTelemetry Collector

Links: https://github.com/grafana/alloy

What is Grafana Cloud?

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

Grafana Alloy is an open source OpenTelemetry Collector distribution with built-in Prometheus pipelines and support for metrics, logs, traces, and profiles. The Alloy team collaborates with the upstream OpenTelemetry collector community on components we include in our distribution. We also cover use cases that are out-of-scope for OpenTelemetry, like integration of Prometheus exporters.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

What will you be doing?
• Working with the Alloy team to deliver new functionality.
• Contributing to and reviewing design documents for upcoming features.
• Being an active member of the OpenTelemetry collector community. Alloy shares a lot of components with the OpenTelemetry collector project.
• Being familiar with the Prometheus ecosystem and making sure that Alloy integrates well with Prometheus components.
• Supporting customers and prospects with setting up their observability pipelines.
• Working with other teams within Grafana to make sure Alloy works well with the solutions they are building.
• Participating in on-call rotations for our deployments.

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

What are we looking for in you?
• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in OpenTelemetry or Prometheus.
• You are willing to become an active member of the OpenTelemetry community.
• You have a good understanding of production environments. Ideally you have been responsible for operating production infrastructure and services, and organizing on-call.

In Canada the Base compensation range for this role is $153,729 CAD - $184,475 CAD. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
• Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

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