Job Description
About Convatec
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com
Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com
Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Senior Software Engineer MES, and you’ll do the same.
The Senior Software Engineer MES is responsible for ensuring the stability, reliability, and continuous improvement of Manufacturing Execution Systems. This role focuses on providing expert support, maintenance, and enhancements for currently used MES platforms (Critical Manufacturinig & Delmia Apriso), enabling efficient production operations and rapid issue resolution. The ideal candidate combines technical troubleshooting skills with a strong understanding of manufacturing processes and a commitment to delivering excellent service to business-users.
Key Responsibilities
Deliver second-line support for MES platforms , addressing incidents, service requests, and user queries in a timely manner.
Troubleshoot, debug, and resolve MES system issues, escalating complex problems as needed.
Perform routine system maintenance, upgrades, and patches to ensure optimal performance and compliance.
Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems.
Document support activities, solutions, and system modifications for traceability and compliance.
Participate in root cause analysis and implement corrective/preventive actions for recurring issues.
Develop or configure new or updated system functionalities.
Write clean, efficient, and maintainable code for MES systems, adhering to best practices and coding standards.
Provide training and support to MES users, promoting best practices and system adoption.
Stay updated on MES (CMF & Apriso) developments and recommend improvements.
Contribute to the testing and deployment of new MES functionalities and integrations.
Assist in task estimation, planning, and continuous improvement initiatives for MES support activities
Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.
Key Requirements
More than 5 years of experience in applications of IT support, with a focus on regulatory and Quality Solutions.
Experience supporting and maintaining MES platforms, specifically Critical Manufacturing (CMF) is mandatory.
Proficient communication skills to align with Business Users.
Proficient in troubleshooting, debugging, and resolving software and system issues in a manufacturing environment.
Strong understanding of manufacturing processes and MES workflows.
Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment.
Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage.
Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub).
Proficient in one or more programming languages relevant to MES systems (e.g., Python, Java, C#, JavaScript/TypeScript).
Excellent problem-solving, analytical, and communication skills.
Ability to document technical solutions and provide user training.
Team player with strong collaboration skills across technical and non-technical stakeholders.
Willingness to participate in on-call support rotations and respond to urgent production issues when required.
Education/ Qualifications
A Bachelor's / Masters degree in Engineering, Software development, Information technology, or a related field. Advanced degrees or certifications are a plus.
Itil 4, GMP or Database technologies is a plus
Travel Requirements
Position involve travel up to 10% of the time, mostly within Europe, Asia Pacific, and Americas.
Most trips will include overnight travel.
Languages
English
Spanish or Portuguese is a plus
Working conditions
Remote working regime
#LI-AC2
#LI-Remote
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or ****** orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com
Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com
Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Senior Software Engineer MES, and you’ll do the same.
The Senior Software Engineer MES is responsible for ensuring the stability, reliability, and continuous improvement of Manufacturing Execution Systems. This role focuses on providing expert support, maintenance, and enhancements for currently used MES platforms (Critical Manufacturinig & Delmia Apriso), enabling efficient production operations and rapid issue resolution. The ideal candidate combines technical troubleshooting skills with a strong understanding of manufacturing processes and a commitment to delivering excellent service to business-users.
Key Responsibilities
Deliver second-line support for MES platforms , addressing incidents, service requests, and user queries in a timely manner.
Troubleshoot, debug, and resolve MES system issues, escalating complex problems as needed.
Perform routine system maintenance, upgrades, and patches to ensure optimal performance and compliance.
Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems.
Document support activities, solutions, and system modifications for traceability and compliance.
Participate in root cause analysis and implement corrective/preventive actions for recurring issues.
Develop or configure new or updated system functionalities.
Write clean, efficient, and maintainable code for MES systems, adhering to best practices and coding standards.
Provide training and support to MES users, promoting best practices and system adoption.
Stay updated on MES (CMF & Apriso) developments and recommend improvements.
Contribute to the testing and deployment of new MES functionalities and integrations.
Assist in task estimation, planning, and continuous improvement initiatives for MES support activities
Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.
Key Requirements
More than 5 years of experience in applications of IT support, with a focus on regulatory and Quality Solutions.
Experience supporting and maintaining MES platforms, specifically Critical Manufacturing (CMF) is mandatory.
Proficient communication skills to align with Business Users.
Proficient in troubleshooting, debugging, and resolving software and system issues in a manufacturing environment.
Strong understanding of manufacturing processes and MES workflows.
Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment.
Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage.
Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub).
Proficient in one or more programming languages relevant to MES systems (e.g., Python, Java, C#, JavaScript/TypeScript).
Excellent problem-solving, analytical, and communication skills.
Ability to document technical solutions and provide user training.
Team player with strong collaboration skills across technical and non-technical stakeholders.
Willingness to participate in on-call support rotations and respond to urgent production issues when required.
Education/ Qualifications
A Bachelor's / Masters degree in Engineering, Software development, Information technology, or a related field. Advanced degrees or certifications are a plus.
Itil 4, GMP or Database technologies is a plus
Travel Requirements
Position involve travel up to 10% of the time, mostly within Europe, Asia Pacific, and Americas.
Most trips will include overnight travel.
Languages
English
Spanish or Portuguese is a plus
Working conditions
Remote working regime
#LI-AC2
#LI-Remote
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or ****** orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
💡 Quick Summary
Seeking a career-building opportunity? The Senior Software Engineer MES position is now open for candidates interested in the Manufacturing Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Manufacturing Jobs is a plus.
