Job Description
About Amber
Amber is an entirely new way of thinking about buying, banking and selling energy – where home energy technology works to put money back in customers’ pockets and accelerate the renewable energy transition. Everything we build is about making that possible and putting traditional retailers in the shade.
We believe the cheapest, fastest and most rewarding way to reach 100% renewables is to automate the growing wave of home batteries and EVs. Customers get direct access to the real-time wholesale electricity price and the technology to shift energy usage to the times when
cheaper renewables are available in the grid and export to the grid at times when the price they can be paid for it is highest.
We are backed by Australia’s leading VCs (including Square Peg Capital, Main Sequence Ventures, Rubio Impact Ventures, and Breakthrough Victoria), impact-focused investors and individuals, and most recently by Commonwealth Bank, NRMA, Gentrack and ETF Partners (UK/Europe based).
We are growing rapidly and have thousands of customers who love what we are doing and a great product that will play a significant role in driving Australia and the world towards a renewable future.
We’re now at a critical moment in taking the business to real scale as we disrupt a huge market for the better. You’d be a part of a rapidly growing team of over 150, with expertise across energy, technology, marketing, and operations. We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.
Amber for Batteries unlocks more value for homeowners with batteries, driving down their energy bills and their payback periods. By storing energy when it’s cheap and exporting it to the grid for wholesale feed-in rates of up to $19/kWh, Amber’s software is completely changing the economics of home batteries and accelerating the energy transition.
Amber for EVs is our EV smart charging solution that helps EV owners save on their charging costs by using more cheap, renewable energy - whether that’s their own excess solar energy, or renewable energy that’s abundant in the grid. In 2026, we are kicking off development of our game-changing vehicle-to-grid technology.
About the role
At Amber we believe that enabling a culture where everyone at Amber is set up to do the best work of their lives and feels connected and supported is one of the most important things we can do to ensure Amber’s long-term success.
Want to help improve the environment by shifting Australia and the world’s energy usage towards renewables?
We are looking for a Senior Strategy & Operations Manager. You’ll be leading our Strategy and Operations team (currently 2 members), reporting into the Director of Operations.
You will be an analytical and strategic individual, with strong leadership skills who is excited about applying their exceptional problem solving skills to help scale our operations and drive impact. You’ll be working closely with senior members of the operations, product and technology teams as well as collaborating with other teams (both internal and external) to drive meaningful change to our customer's end-to-end experience.
\uD83D\uDC49\uD83C\uDFFD Responsibilities:
Support the Director of Operations and senior members of the operations team in identifying the largest opportunities for automation and efficiency gains
Work with our design and technology teams to automate and streamline key workflows for internal teams
Identify and execute on opportunities to drive more self service (eg AI, FAQs, self service features)
Partner with operations and finance teams to identify key areas of financial leakage and plug those gaps
Deliver end to end key strategic projects from initiation to execution
Support the Director of Operations in managing our key third party partners
\uD83D\uDC49\uD83C\uDFFD Key Requirements:
8+ years of experience in strategy consulting or similar (strategy & operations) role at start up
People management experience
Strong analytical and problem solving skills
Excellent written, verbal and in-person communication skills
Proven ability to work cross-functionally, building and maintaining trust with internal stakeholders.
Bachelor’s degree or equivalent
Entrepreneurial spirit that thrives in a fast paced environment, deals well with ambiguity and focuses on driving impact.
High attention to detail
\uD83D\uDCA5 Nice to haves:
Prior experience at an early/growth stage startup
Strong quantitative background (eg science, engineering)
You’re passionate about technology, energy and/or the environment
\uD83C\uDFAF Benefits:
We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.
You’d be a part of a rapidly growing team of over 140 with expertise across energy, technology, marketing, and operations.
Be part of a growing technology start-up that will shape the future of renewable energy in AU
Flexible working hours with provision for regular work from home arrangements and a central hub in Melbourne CBD
Equitable gender-neutral parental leave policies
An external Employee Assistance Plan (EAP) for mental health support
Competitive salary and shares options in Amber
Annual Learning & Development budget to support your personal growth
💡 Quick Summary
Seeking a career-building opportunity? The Senior Strategy & Operations Manager position is now open for candidates interested in the Bank Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
