Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Iron Mountain is seeking an experienced Technical Support Specialist to join our IT Services team. In this role, you will be responsible for providing in-depth technical support for computer applications and hardware while resolving complex system issues. You will act as a key resource for the team, ensuring the timely resolution of problems and maintaining operational stability.
What You'll Do
In this role, you will:
• Provide comprehensive technical support for users regarding computer applications and hardware, including Personal Computers, servers, and mainframes, to ensure optimal system performance.
• Collaborate with network services, software systems engineering, and application development teams to effectively identify root causes and restore service during downtime.
• Maintain and manage a detailed troubleshooting tracking log to ensure the timely and accurate resolution of all reported system problems.
What You'll Bring
The ideal candidate will have:
• [# years] of experience in technical support or IT service delivery, with a demonstrated ability to solve complex problems.
• Strong knowledge of system procedures, online transactions, and hardware infrastructure, including servers and mainframes.
• Proven ability to work independently with minimal guidance and act as a resource for colleagues with less experience.
• [Education/certification requirement if applicable, e.g., Bachelor's degree in IT or relevant Certification].
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, *** (including pregnancy), national origin, disability, age, ****** orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0095538
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Iron Mountain is seeking an experienced Technical Support Specialist to join our IT Services team. In this role, you will be responsible for providing in-depth technical support for computer applications and hardware while resolving complex system issues. You will act as a key resource for the team, ensuring the timely resolution of problems and maintaining operational stability.
What You'll Do
In this role, you will:
• Provide comprehensive technical support for users regarding computer applications and hardware, including Personal Computers, servers, and mainframes, to ensure optimal system performance.
• Collaborate with network services, software systems engineering, and application development teams to effectively identify root causes and restore service during downtime.
• Maintain and manage a detailed troubleshooting tracking log to ensure the timely and accurate resolution of all reported system problems.
What You'll Bring
The ideal candidate will have:
• [# years] of experience in technical support or IT service delivery, with a demonstrated ability to solve complex problems.
• Strong knowledge of system procedures, online transactions, and hardware infrastructure, including servers and mainframes.
• Proven ability to work independently with minimal guidance and act as a resource for colleagues with less experience.
• [Education/certification requirement if applicable, e.g., Bachelor's degree in IT or relevant Certification].
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, *** (including pregnancy), national origin, disability, age, ****** orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0095538
💡 Quick Summary
Seeking a career-building opportunity? The Senior System Engineer position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
