Job Description
Apply
Senior Team Member
Bank of America
Hyderabad, Telangana
Apply
17 hours agoFull–time
Job Description:
Overview
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank
Process Overview
Global Payment Investigation team is part of Global Payment Operations hub at BACI. Process deals with investigation of payment related queries raised by clients, internal departments, BOFA branches and External Banks and providing a resolution in a timely manner.
Job Description
Review incoming messages from external banks/clients and index them into GIN cases as per procedure
Investigate and identify root cause for an enquiry and take it to closure as per procedures
Contact external banks through SWIFT correspondence messages
Pass payments adjustments entries on client accounts, internal accounts & nostro accounts
Follow up with external banks for details and confirmation
Co-ordinate with teams onshore/offshore in day to day activities
Works meticulously as per defined procedures and highlight anomalies as per recent changes in the process
Thoroughly familiar with the Payment Concepts. i.e., MT 103/202/202Cov and other admin messages
Deliver with accuracy and timeliness
Responsibilities
The associate will report to an FLM and will be working as an IC
Associate will be responsible for resolving queries raised by clients, internal departments, BOFA branches and External Banks and providing a resolution in a timely manner
Deliver and manage individual targets and contribute towards process metrics
Understand, interpret process
Senior Team Member
Bank of America
Hyderabad, Telangana
Apply
17 hours agoFull–time
Job Description:
Overview
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank
Process Overview
Global Payment Investigation team is part of Global Payment Operations hub at BACI. Process deals with investigation of payment related queries raised by clients, internal departments, BOFA branches and External Banks and providing a resolution in a timely manner.
Job Description
Review incoming messages from external banks/clients and index them into GIN cases as per procedure
Investigate and identify root cause for an enquiry and take it to closure as per procedures
Contact external banks through SWIFT correspondence messages
Pass payments adjustments entries on client accounts, internal accounts & nostro accounts
Follow up with external banks for details and confirmation
Co-ordinate with teams onshore/offshore in day to day activities
Works meticulously as per defined procedures and highlight anomalies as per recent changes in the process
Thoroughly familiar with the Payment Concepts. i.e., MT 103/202/202Cov and other admin messages
Deliver with accuracy and timeliness
Responsibilities
The associate will report to an FLM and will be working as an IC
Associate will be responsible for resolving queries raised by clients, internal departments, BOFA branches and External Banks and providing a resolution in a timely manner
Deliver and manage individual targets and contribute towards process metrics
Understand, interpret process
💡 Quick Summary
Seeking a career-building opportunity? The Senior Team Member position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
