Senior Technical Account Manager

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The key role of a Senior Technical Account Manager (TAM) is to act as a strategic advisor and primary point of contact for key customer accounts, ensuring they receive maximum value from NICE’s products and services.

How will you make an impact?

Building Strong Customer Relationships: Develop and maintain deep, long-term partnerships at all levels with customers, understanding their business needs, strategic goals, and challenges.

Driving Customer Success: Focus on improving customer satisfaction, retention, and success by proactively identifying opportunities for improvement and expansion.

Proactive Account Management: Regularly engage with customers to review performance, identify poten