Senior Technical Support Specialist

💰 ₹28,800 - ₹46,080 (Est.) 📍 Mumbai 🕐 2 days ago

Job Description

Leading Private Bank


SME Team Manager (Working Capital)
Leading Private Bank • Mumbai, Maharashtra • via Workassist.in
7 hours ago
₹8L a year
Full–time
No Degree Mentioned
Apply directly on Workassist.in
Apply on Trabajo.org
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Job description
• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc.
• Work closely with Branch Banking teams for new customer addition.
• To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies.
• To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence.
• Focus to continually increase the Book size and profitability of the assigned portfolio.
• To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships.
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Skooltag


Senior Technical Support Specialist
Skooltag • Mumbai, Maharashtra • via LinkedIn
12 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on BeBee
Job description
"Looking for immediate joiners only"

Designation: Technical Support - L3

Experience: 8-12 years

Location: Andheri, Mumbai

Work Mode: Work from office

Notice period: Immediate joiner

Interview Mode: Virtual + F2F round

Roles & Responsibility:

I. Handling Technical Support Calls & Tickets

II. Resolving issues - Remote Access, Phone Support, etc.

III. Performing Installation & Configuration of IceWarp, MySQL, SSL, Linux & Windows Server OS

IV. Monitoring Servers (IceWarp, MySQL, etc)

V. Performing Migration

VI. Handling Presales queries (L1/L2)

VII. Handling important/urgent calls during non-office hours

VIII. Providing Support during Emergency as required (Off hours)

IX. Should Handle atleast 30 Tickets per month when in support role

X. Should handle atleast 4 implementations in a month

XI. Handle escalation from Customer (as per escalation matrix)

Key skills: Messaging Administrator, Windows server, Linux server, System Administrator

Knowledge Required:

a) Administration of Windows

b) Administration of Linux (CentOS, Debian, Ubuntu)

c) Network level skills

d) Email protocols (SMTP, POP3, IMAP)

e) MS SQL Server, MySQL Server (Installation, configuration, fine tune,

backup restore, query execution, troubleshooting)

f) Experience with Active Directory and LDAP.

g) Experience with the administration of mail server MS Exchange/Lotus Domino/Postmaster/Zimbra/MDaemon

h) Virtualization (VMWare, HyperV)

i) Knowledge in SSL Certificates

j) Knowledge of helpdesk/ticketing system (Kayako/Zendesk)

k) Technical understanding (Systems, Database, Networks)

l) Very Good communications skills - English, written & spoken

m) High customer orientation, communication strength, team ability

n) Self-initiative / motivation / willingness to learn

o) 5+ years of experience in the same domain

💡 Quick Summary

Seeking a career-building opportunity? The Senior Technical Support Specialist position is now open for candidates interested in the Lab Technician / Pharmacist Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Lab Technician / Pharmacist Jobs is a plus.

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Job Details

Company Name: Skooltag

Frequently Asked Questions

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The expected salary for Senior Technical Support Specialist in Mumbai is ₹28,800 - ₹46,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Senior Technical Support Specialist is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Senior Technical Support Specialist. Previous experience in Lab Technician / Pharmacist Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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