Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities.

Our Values and Culture

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:

Respect for the planet

Respect for our customers and

Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.



The Opportunity

As a Senior Technical Writer, you will play a pivotal role in crafting clear and targeted written communications with a focus on enhancing usability for our clients. Your innovative and proactive approach will be key in producing technical documents that not only meet high standards but also guide our teams in their own writing endeavors. Your responsibilities include providing clear guidance for written communication, utilising quality visual imagery, and ensuring that technical documents are concise and user-friendly. With a forward-thinking mindset, you'll contribute to ongoing content development, continuously striving for improvements in product documentation standards to meet client needs effectively.



In addition to this, you will;

Support initiatives run by the GSTF and demonstrate our company values by providing a clear commitment to environmental and social responsibility.
Contribute through identifying/proposing local sustainable practices and ideas in accordance with our Sustainability Charter.
Utilise our sustainability app by taking part in challenges and improving behaviours to be more sustainable.