Job Description
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
Design, revise and manage technical manuals, company manuals or maintenance program task cards used to accomplish scheduled and unscheduled maintenance and repair of United aircraft. Establishes and maintains strong business relationships with various Tech Ops customers including, but not limited to, Aircraft Maintenance, Engineering, and other external customers including Boeing and Airbus to facilitate documentation updates to support an evolving operation. Manages workload in accordance with documented policies, procedures and business requirements, maintaining the highest level of compliance and safety. Support other technical writers.
Create, revise and maintain technical manuals, company manuals, or task cards
Provide support to the airline operation, fielding inquiries from maintenance and other operational
Divisions as well as technical writers
Engage with OEM and vendor customers at industry level events to promote United's participation with
the transformation of digital documentation
Conduct peer to peer reviews and routine audits to ensure compliance to company and regulatory
standards
NOTE: This position is based at the CSC-Willis Tower in Chicago, IL and considered as a hybrid-work schedule, in-office 3 days a week, however that may evolve with the needs of the company. This position is not eligible for relocation if you reside out of state, therefore relocating will be at your own expense (for external candidate).
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree or 4 years of relevant work experience in Technical Writing, Communications, Aviation Management, Engineering
3-5 years of related experience
S1000D, iSpec2000, XML Authoring
Aviation, military or equivalent industry experience
Must be willing and able to travel 10% domestically
Must be willing and able to work at the CSC-Willis Tower in Chicago, IL as a hybrid-work schedule, in-office 3 days a week
Must be willing and able to relocate at your own expense if you reside out of state (external candidate)
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Airframe and Powerplant License
Project Management Professional
Six Sigma – Lean Coordinator, Green or Black Belt
Knowledge of Boeing Toolbox, FoxPro (Visual Studio), MS SQL Server, Adobe Acrobat, Bluestream, Aircraft Maintenance Knowledge
The base pay range for this role is $79,800.00 to $103,966.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, ****** orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Come join us to create what’s next. Let’s define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
Design, revise and manage technical manuals, company manuals or maintenance program task cards used to accomplish scheduled and unscheduled maintenance and repair of United aircraft. Establishes and maintains strong business relationships with various Tech Ops customers including, but not limited to, Aircraft Maintenance, Engineering, and other external customers including Boeing and Airbus to facilitate documentation updates to support an evolving operation. Manages workload in accordance with documented policies, procedures and business requirements, maintaining the highest level of compliance and safety. Support other technical writers.
Create, revise and maintain technical manuals, company manuals, or task cards
Provide support to the airline operation, fielding inquiries from maintenance and other operational
Divisions as well as technical writers
Engage with OEM and vendor customers at industry level events to promote United's participation with
the transformation of digital documentation
Conduct peer to peer reviews and routine audits to ensure compliance to company and regulatory
standards
NOTE: This position is based at the CSC-Willis Tower in Chicago, IL and considered as a hybrid-work schedule, in-office 3 days a week, however that may evolve with the needs of the company. This position is not eligible for relocation if you reside out of state, therefore relocating will be at your own expense (for external candidate).
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree or 4 years of relevant work experience in Technical Writing, Communications, Aviation Management, Engineering
3-5 years of related experience
S1000D, iSpec2000, XML Authoring
Aviation, military or equivalent industry experience
Must be willing and able to travel 10% domestically
Must be willing and able to work at the CSC-Willis Tower in Chicago, IL as a hybrid-work schedule, in-office 3 days a week
Must be willing and able to relocate at your own expense if you reside out of state (external candidate)
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Airframe and Powerplant License
Project Management Professional
Six Sigma – Lean Coordinator, Green or Black Belt
Knowledge of Boeing Toolbox, FoxPro (Visual Studio), MS SQL Server, Adobe Acrobat, Bluestream, Aircraft Maintenance Knowledge
The base pay range for this role is $79,800.00 to $103,966.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, ****** orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
💡 Quick Summary
Seeking a career-building opportunity? The Senior technical writer position is now open for candidates interested in the Back Office Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.