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Senior Training Manager | BPO

Place of work Jaipur
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

lease find the job description below.

Role: Sr. Manager Training

Education: Candidate should be graduate in Any Stream.

Desired Skills:
• Candidate has to be excellent in communication.
• Candidate should be working as min 2 years Manager Training and handling team of trainers and Assistant manager- Training.
• Looking for candidate from International BPOs only. Should have given training in International Voice or Chat domain for US or UK processes.
• Should be Ok working for 24*7 Working Environment.

Roles and Responsibility:
• Develop, implement, and monitor training programs within the organization.
• Supervise technical training for staff.
• Running Leadership, Soft Skills and Customer Service Training sessions
• Creating roadmaps
• Creating Induction Program for each LOB
• Working closely with the Leadership team to create Process Flowcharts
• Helping in designing of the training curriculum.

Company address

India
Rajasthan
Jaipur Show on map Get directions
Company Name: callcenterjob.co.in
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #751364, Published: 2 weeks ago, Company registered: 2 years ago

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