Job Description
The Role Responsibilities
Job Summary
Standard Chartered Group and its Subsidiaries require accurate, complete, reliable and timely data in support of conduct objectives, risk management, regulatory reporting, customer experience, MIS/ business decision making and analytics.
The purpose of this role is to Lead CDD Execution function based out of India, supporting multiple regions/countries (20+ countries) to ensure effective delivery on behalf of the global GAMs/RMs for CDD completion of new to bank and existing clients for CCIB. The role requires the Senior Vice President, CDD to support MD, Head of CDD, in the overall management, implementation and delivery of an efficient and lean operating model for CDD execution.
Responsibilities
Strategy
• Help frontline grow business by timely completion of CDD's and ensuring that the client does not have any Sanction and AML associated risks.
• Ensure quality of CDD portfolio is maintained within acceptable parameters as defined by Group and CCIB CDD policies and guidelines, Local Country Standards.
• Help Head of CDD in tracking/reporting of information relating to the CCIB portfolio reviewed by CCIB CEO, CCIB COO, GB COO, CB COO, Regional GB Heads, Financial Institution and Global Subsidiary Heads, Country GB, FI, GS Heads is timely and accurate, including stringent application of the overdue/rejection thresholds.
• Provide the Subject Matter expertise (SME) in interpreting regulatory change and provide the leadership oversight to implement various activities related to these regulatory requirements. Stay on top of developing regulations.
• Support Head of CDD in Leading and implementing the globally driven change management initiatives in the CDD space.
• Make recommendations on functionality/efficiency of established CDD controls and processes to ensure appropriate risk based operational procedures are in place and are meeting regulatory requirements / expectations to avoid regulatory implications.
• Improve front line efficiency by removing blockages impacting client experiences
• Instil culture of innovation amongst the teams and make it real and tangible.
• Have close working association with key stakeholders including IMO, FCC, CLDM and Business to deliver common goals
• Instil a strong analytical culture by setting the highest standards and demanding that these are maintained by others. Conceptualise, support and drive any operational excellence initiatives.
Regulatory & Business conduct
• Display exemplary conduct and live by the Group's Values and code of Conduct. Ensure the team displays the Group values.
• Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank. This includes understanding and ensuring compliance with in letter and spirit all applicable laws and regulations.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Processes
• Manage CDD team towards delivery against agreed KPI's and KRI's on behalf of the global GAMs/RMs for CCIB.
• Ensure complete oversight on all operations discipline aspects of the region like huddles, one to one timelines, documentations, PIP initiation, leave planning, training, mandatory learning, engagement and any other people aspects as relevant
• Ensure robust performance management regime is in place using scorecards.
• Rewards & recognition: Maintain motivation level of staff by duly recognizing and rewarding talent and effort
Risk Management
• Ensure compliance with all applicable rules/regulations of local company and Group Policies
• Support Head of CDD in ensuring unit complies with Group CDD/Money Laundering Prevention/ Sanctions Policies and Procedures to the extent applicable and report all suspicious transactions to the respective stakeholder groups and the risk authorities.
• Continually assess operational risks associated with team and business, taking into account changes to market conditions and impact of new technology
• Lead the implementation and oversight of governance framework, procedures and practices to ensure quality, effective risk management and regulatory compliance
Exception Management
• Help create test and execute Disaster recovery and BCP plans for the unit and ensure the unit is ready at all times to meet contingencies without adversely impacting service to clients.
• Work closely with process ownership team to establish strong governance around exceptions management.
People Management
• Lead effectively a team of 150+ staff covering 20+ complex markets.
• Establish robust training and development plan including cross training of teams for both newcomers and existing Staff. Build strong knowledge transfer culture.
• Support Head of CDD in setting up efficiency-based targets each year driving down FTE utilisation and Financial Cost.
• Build and develop a high performing functional management team to support the operations
• Create environment to develop leadership talent and robust succession
• Help Head of CDD in defining and executing a suitable performance management process in line with group standards.
• Support Head of CDD in hiring, capability reviews, job rotation, career progressions and manage exits.
• Cover other people management responsibilities such as retention, succession planning, rewards & compensation recommendations.
• Ensure SCB becomes Employer of Choice
Finance
• Support Head of CDD in Operating within the agreed annual budget of 16 million USD by ensuring tight controls and governance on all expenses.
• Develop new approaches to cost management by bring in commercial focus and increase transparency of allocated costs.
Key stakeholders
• COO, Corporate, Commercial & Institutional Banking (CCIB)
• COO GB, Head of Banking Platforms
• Executive Director, CFCC Advisory, CB & GB
• Global Head of IMO
• Regional Head's of IMO's
• CDD Risk Managers
• Country CEO's for key markets.
• Global Head of CLDM
• Head of CLDM Governance
• COLT Program Manager
Other Responsibilities
• Perform other responsibilities assigned by Group, Business or Functional policies and procedures.
Our Ideal Candidate
Role Specific Technical Skills And Competencies
• Analytical Thinking
• Problem Management Process
• Budget Management
• Operational Functions
• Operational Risk
• Process Improvement
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together , we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.
In line with our Fair Pay Charter , we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
Job Summary
Standard Chartered Group and its Subsidiaries require accurate, complete, reliable and timely data in support of conduct objectives, risk management, regulatory reporting, customer experience, MIS/ business decision making and analytics.
The purpose of this role is to Lead CDD Execution function based out of India, supporting multiple regions/countries (20+ countries) to ensure effective delivery on behalf of the global GAMs/RMs for CDD completion of new to bank and existing clients for CCIB. The role requires the Senior Vice President, CDD to support MD, Head of CDD, in the overall management, implementation and delivery of an efficient and lean operating model for CDD execution.
Responsibilities
Strategy
• Help frontline grow business by timely completion of CDD's and ensuring that the client does not have any Sanction and AML associated risks.
• Ensure quality of CDD portfolio is maintained within acceptable parameters as defined by Group and CCIB CDD policies and guidelines, Local Country Standards.
• Help Head of CDD in tracking/reporting of information relating to the CCIB portfolio reviewed by CCIB CEO, CCIB COO, GB COO, CB COO, Regional GB Heads, Financial Institution and Global Subsidiary Heads, Country GB, FI, GS Heads is timely and accurate, including stringent application of the overdue/rejection thresholds.
• Provide the Subject Matter expertise (SME) in interpreting regulatory change and provide the leadership oversight to implement various activities related to these regulatory requirements. Stay on top of developing regulations.
• Support Head of CDD in Leading and implementing the globally driven change management initiatives in the CDD space.
• Make recommendations on functionality/efficiency of established CDD controls and processes to ensure appropriate risk based operational procedures are in place and are meeting regulatory requirements / expectations to avoid regulatory implications.
• Improve front line efficiency by removing blockages impacting client experiences
• Instil culture of innovation amongst the teams and make it real and tangible.
• Have close working association with key stakeholders including IMO, FCC, CLDM and Business to deliver common goals
• Instil a strong analytical culture by setting the highest standards and demanding that these are maintained by others. Conceptualise, support and drive any operational excellence initiatives.
Regulatory & Business conduct
• Display exemplary conduct and live by the Group's Values and code of Conduct. Ensure the team displays the Group values.
• Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank. This includes understanding and ensuring compliance with in letter and spirit all applicable laws and regulations.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Processes
• Manage CDD team towards delivery against agreed KPI's and KRI's on behalf of the global GAMs/RMs for CCIB.
• Ensure complete oversight on all operations discipline aspects of the region like huddles, one to one timelines, documentations, PIP initiation, leave planning, training, mandatory learning, engagement and any other people aspects as relevant
• Ensure robust performance management regime is in place using scorecards.
• Rewards & recognition: Maintain motivation level of staff by duly recognizing and rewarding talent and effort
Risk Management
• Ensure compliance with all applicable rules/regulations of local company and Group Policies
• Support Head of CDD in ensuring unit complies with Group CDD/Money Laundering Prevention/ Sanctions Policies and Procedures to the extent applicable and report all suspicious transactions to the respective stakeholder groups and the risk authorities.
• Continually assess operational risks associated with team and business, taking into account changes to market conditions and impact of new technology
• Lead the implementation and oversight of governance framework, procedures and practices to ensure quality, effective risk management and regulatory compliance
Exception Management
• Help create test and execute Disaster recovery and BCP plans for the unit and ensure the unit is ready at all times to meet contingencies without adversely impacting service to clients.
• Work closely with process ownership team to establish strong governance around exceptions management.
People Management
• Lead effectively a team of 150+ staff covering 20+ complex markets.
• Establish robust training and development plan including cross training of teams for both newcomers and existing Staff. Build strong knowledge transfer culture.
• Support Head of CDD in setting up efficiency-based targets each year driving down FTE utilisation and Financial Cost.
• Build and develop a high performing functional management team to support the operations
• Create environment to develop leadership talent and robust succession
• Help Head of CDD in defining and executing a suitable performance management process in line with group standards.
• Support Head of CDD in hiring, capability reviews, job rotation, career progressions and manage exits.
• Cover other people management responsibilities such as retention, succession planning, rewards & compensation recommendations.
• Ensure SCB becomes Employer of Choice
Finance
• Support Head of CDD in Operating within the agreed annual budget of 16 million USD by ensuring tight controls and governance on all expenses.
• Develop new approaches to cost management by bring in commercial focus and increase transparency of allocated costs.
Key stakeholders
• COO, Corporate, Commercial & Institutional Banking (CCIB)
• COO GB, Head of Banking Platforms
• Executive Director, CFCC Advisory, CB & GB
• Global Head of IMO
• Regional Head's of IMO's
• CDD Risk Managers
• Country CEO's for key markets.
• Global Head of CLDM
• Head of CLDM Governance
• COLT Program Manager
Other Responsibilities
• Perform other responsibilities assigned by Group, Business or Functional policies and procedures.
Our Ideal Candidate
Role Specific Technical Skills And Competencies
• Analytical Thinking
• Problem Management Process
• Budget Management
• Operational Functions
• Operational Risk
• Process Improvement
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together , we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.
In line with our Fair Pay Charter , we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
💡 Quick Summary
Seeking a career-building opportunity? The Senior Vice President position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
