SENIOR WAITER PARAGON RESTAURANT KOCHI|ASTER MEDCITY COMPLEX| |

• Greets guests and presents them with the menu.

• Informs guests about the special items for the day and menu changes if any.

• Suggest food and beverages to the guests and also try to upsell.

• Take food and beverage orders from the guest on the order-taking pads or the handheld Point of sale ( POS ) system.

• Obtaining revenues, issuing receipts, accepting payments, and returning the change.

• Performing basic cleaning tasks as needed or directed by the supervisor.

• Filling in for absent staff as needed

• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy, etc, Without the egg, etc.

• Communicate to the guest and assist with their queries.

• Coordinate with the bus person, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction.

• Server food and beverages to the guest as per the course of order.

• Observe guests and ensure their satisfaction with the food and service.

• Promptly respond to guests with any additional requests.

• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering

• desserts and drinks, removing courses, replenishing utensils, and refilling glasses.

• Prepare mixed drinks for service to your customer’s table.

• Properly open and pour wine at the tableside.

• Adhere to grooming and appearance standards consistently.

• Understands and can communicate products and services available at the resort.

• Must have some familiarity with basic cooking skills.

• Assist bus persons with stocking and maintaining the restaurant’s par stock levels and side station.

• Help other areas of the restaurant such as answering telephones and completing financial transactions.

• Print the closing report and drop the cash with the front office/accounts department.

• Tally the Credit Card settlements for the day with the batch closing report from the EDC machine.

• Close the shift on the POS terminal

Job Types: Full-time, Permanent

Benefits:

• Food provided

• Health insurance

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person