Job Description
Job Overview
We are seeking an experienced Client Services Manager to lead our team in delivering premium weddings from concept to completion.
The successful candidate will be the primary point of contact for corporate clients, ensuring their needs are met with professionalism, efficiency, and creativity.
Main Responsibilities:
Serve as the main liaison between corporate clients and internal teams.
Build and nurture long-term relationships with key accounts, ensuring high client satisfaction.
Understand client objectives and translate them into event concepts, proposals, and deliverables.
Manage end-to-end client servicing – from pitching, proposal presentation, and budgeting to execution and feedback.
Coordinate with design, production, operations, and vendor teams to ensure event deliverables meet expectations.
Prepare project timelines, reports, and communication updates for clients.
Identify opportunities for upselling services and expanding corporate partnerships.
Handle client concerns or escalations with professionalism and quick resolution.
Stay updated on industry trends, brand activations, and corporate event innovations.
Requirements
To be successful in this role, you will need:
Bachelor's degree in Business, Marketing, Communications, or related field.
5–8 years of experience in client servicing/account management, preferably in events, advertising, or brand activations.
Strong interpersonal and relationship management skills with a client-first mindset.
Excellent presentation, pitching, and communication skills.
Strong project management and multitasking abilities with attention to detail.
Ability to manage budgets, timelines, and multiple projects simultaneously.
Proficiency in MS Office and familiarity with CRM/project management tools.
Flexibility to travel and work evenings/weekends based on event requirements.
Preferred Background
We are looking for candidates with:
Experience handling corporate clients, MICE events, brand activations, or large-scale conferences.
Exposure to luxury/lifestyle industries and high-value clients.
Proven track record of driving client satisfaction and repeat business.
We are seeking an experienced Client Services Manager to lead our team in delivering premium weddings from concept to completion.
The successful candidate will be the primary point of contact for corporate clients, ensuring their needs are met with professionalism, efficiency, and creativity.
Main Responsibilities:
Serve as the main liaison between corporate clients and internal teams.
Build and nurture long-term relationships with key accounts, ensuring high client satisfaction.
Understand client objectives and translate them into event concepts, proposals, and deliverables.
Manage end-to-end client servicing – from pitching, proposal presentation, and budgeting to execution and feedback.
Coordinate with design, production, operations, and vendor teams to ensure event deliverables meet expectations.
Prepare project timelines, reports, and communication updates for clients.
Identify opportunities for upselling services and expanding corporate partnerships.
Handle client concerns or escalations with professionalism and quick resolution.
Stay updated on industry trends, brand activations, and corporate event innovations.
Requirements
To be successful in this role, you will need:
Bachelor's degree in Business, Marketing, Communications, or related field.
5–8 years of experience in client servicing/account management, preferably in events, advertising, or brand activations.
Strong interpersonal and relationship management skills with a client-first mindset.
Excellent presentation, pitching, and communication skills.
Strong project management and multitasking abilities with attention to detail.
Ability to manage budgets, timelines, and multiple projects simultaneously.
Proficiency in MS Office and familiarity with CRM/project management tools.
Flexibility to travel and work evenings/weekends based on event requirements.
Preferred Background
We are looking for candidates with:
Experience handling corporate clients, MICE events, brand activations, or large-scale conferences.
Exposure to luxury/lifestyle industries and high-value clients.
Proven track record of driving client satisfaction and repeat business.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Wedding Event Coordinator position is now open for candidates interested in the Event Management Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
