Job Description
Full job description
DESCRIPTION
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven individuals. If you would like to help us build the place to find and buy anything online, this is your chance to make history.
We are looking for a talented and committed Senior Workforce Planner to lead country wide staffing/high volume hiring events for our Customer Fulfillment & Delivery Services teams. In this high volume hiring space, you will manage the delivery of Associate labor through direct sourcing channels, vendor suppliers, daily vendor management and engagement initiatives. Additionally, this role requires owning the tactical development and delivery of community engagement plans, supporting labor demand planning with Finance and Supply Chain Teams.
In this role you will drive key metrics related to: vendor engagement, peak planning, cost of hiring, compliance and driving a scalable lights out Workforce Planning workflow. You will be required to lead a small team (1-3 staffing leads) to drive country wide Workforce Staffing events.
You must be able to manage a complex high-volume recruitment process to meet all customer SLAs. You will thrive in an innovative, fast-paced environment, can roll up your sleeves, work hard, have fun, and get the job done. You have a demonstrated ability to prioritise your time, demonstrate push back and a sense of urgency, and understand the value of providing exceptional customer service to the client and candidate.
This role can be based in Sydney or Melbourne.
You must be able to travel as needed to various locations within your assigned geographical area (local travel up to 25%).
Key job responsibilities
Partner with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings
Determines the hiring strategy with the country, considering local market conditions and cost per hire
Use multiple channels in sourcing and keep current on recruiting sourcing trends (relevant to high-volume hiring) both in sourcing directly and via third party suppliers
Interpret sourcing data to suggest viability of sourcing strategy and improvements needed
Audits and evaluates rate cards by role / skill to ensure parity and consistently
Challenges commercial contract terms and partners with Procurement / Legal to redraft contracts as required
Examine and establish the causes of adverse trends in metrics, conduct root cause analysis and provide solutions
Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting
Partners with Workforce Staffing leadership to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions
Owing process improvements initiatives including working with Product / Program Management teams on tech enablement and automation
Must be able to travel as needed to conduct events in various locations within your assigned geographical area (local travel up to 25%).
BASIC QUALIFICATIONS
Demonstrated experience in a workforce planning role
Solid understanding of, or experience within an operational environment
Experience working with and influencing senior level stakeholders
Experience with analytical tools and ability to dive deep into metrics and reporting
Experience in vendor management
Knowledge of Microsoft Office products and applications
PREFERRED QUALIFICATIONS
Experience developing policies and supporting documentation
Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Financial planning or commercial analyst experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven individuals. If you would like to help us build the place to find and buy anything online, this is your chance to make history.
We are looking for a talented and committed Senior Workforce Planner to lead country wide staffing/high volume hiring events for our Customer Fulfillment & Delivery Services teams. In this high volume hiring space, you will manage the delivery of Associate labor through direct sourcing channels, vendor suppliers, daily vendor management and engagement initiatives. Additionally, this role requires owning the tactical development and delivery of community engagement plans, supporting labor demand planning with Finance and Supply Chain Teams.
In this role you will drive key metrics related to: vendor engagement, peak planning, cost of hiring, compliance and driving a scalable lights out Workforce Planning workflow. You will be required to lead a small team (1-3 staffing leads) to drive country wide Workforce Staffing events.
You must be able to manage a complex high-volume recruitment process to meet all customer SLAs. You will thrive in an innovative, fast-paced environment, can roll up your sleeves, work hard, have fun, and get the job done. You have a demonstrated ability to prioritise your time, demonstrate push back and a sense of urgency, and understand the value of providing exceptional customer service to the client and candidate.
This role can be based in Sydney or Melbourne.
You must be able to travel as needed to various locations within your assigned geographical area (local travel up to 25%).
Key job responsibilities
Partner with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings
Determines the hiring strategy with the country, considering local market conditions and cost per hire
Use multiple channels in sourcing and keep current on recruiting sourcing trends (relevant to high-volume hiring) both in sourcing directly and via third party suppliers
Interpret sourcing data to suggest viability of sourcing strategy and improvements needed
Audits and evaluates rate cards by role / skill to ensure parity and consistently
Challenges commercial contract terms and partners with Procurement / Legal to redraft contracts as required
Examine and establish the causes of adverse trends in metrics, conduct root cause analysis and provide solutions
Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting
Partners with Workforce Staffing leadership to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions
Owing process improvements initiatives including working with Product / Program Management teams on tech enablement and automation
Must be able to travel as needed to conduct events in various locations within your assigned geographical area (local travel up to 25%).
BASIC QUALIFICATIONS
Demonstrated experience in a workforce planning role
Solid understanding of, or experience within an operational environment
Experience working with and influencing senior level stakeholders
Experience with analytical tools and ability to dive deep into metrics and reporting
Experience in vendor management
Knowledge of Microsoft Office products and applications
PREFERRED QUALIFICATIONS
Experience developing policies and supporting documentation
Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Financial planning or commercial analyst experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Workforce Planner position is now open for candidates interested in the Event Management Jobs sector. This role in Cranbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.