Job Description
Atlanta, GA 30361
Profile insights
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Skills
Do you have experience in Guest relations?
Full job description
Serena Pastificio is putting the art of scratch-made dishes on display by inviting you into our kitchen. Visible to our guests, our pasta making station gives guests a closer look at the handcrafted commitment to quality. Blending old-school Italian flavors with new-school techniques, Serena Pastificio focuses on the freshest ingredients and simple recipes to offer flavorful dishes rooted in tradition. The same care and attention put into each recipe is also used in crafting seasonal Italian cocktails and a carefully curated wine list to be enjoyed on its own or expertly paired with a dish.
Server Assistant
Accountable for assisting servers with delivering food and cleaning tables. Creates and maintains a welcoming environment for guests by providing friendly service and ensuring the restaurant is clean and safe.
Responsibilities:
Ensuring guests and team members have a spotless, clean and safe environment.
Clear and reset tables quickly between each guest seating.
Support front servers to ensure a memorable experience I made for all guests.
Deliver food efficiently to assigned table or section.
Familiarize table/section numbers and food menu
Respond to guest request, and inform server or management of request or issue.
Take initiative to complete housekeeping duties including sweeping and mopping floors, removing trash, cleaning restrooms, polishing silverware, and etc.
Stock supplies for servers and other positions as needed.
Compensation
A higher than industry standard hourly rate + tip out from restaurant total sales.
Requirements:
Experience & Qualifications:
Previous experience as a Server Assistant is preferred or a minimum of 6 months experience in food service/hospitality.
Previous point of sale system experience is recommended.
Ability to work collaboratively in a fast-paced work environment.
Ability to create memorable guest connection with our food and beverages.
Gain mastery of the menu and be enthusiastic about our offering.
Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
Ability to work a variable schedule, including weekends, and shifts from morning through late night.
Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs.
Our ideal Server Assistant
Has a passion for food and beverage with a willingness to continue education
Has a kind, friendly, and welcoming attitude with a desire to serve others and provide memorable hospitality
Works constructively with their teammates, celebrating one another and lending a helping hand
Communicates guest feedback to management team concerning menu requests, complaints, and suggestions
Demonstrates our core values of integrity, passion, respect, and curiosity
Team Member Incentives:
Flexible Scheduling
Free Telemedicine
Dental and Vision
Free Movie Tickets
Food & Beverage Discounts at all locations
Discounts through Life Mart and Tickets At Work
Career growth potential - advancement opportunities
Team Member Recognition Programs - earn rewards
IPIC Theaters is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.
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💡 Quick Summary
Seeking a career-building opportunity? The Serena Pastificio Atlanta - Back Waiter position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.