Server

Qualifications
The ideal candidate has a passion for hospitality and providing exceptional guest service
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Frequent bending, kneeling and reaching
Expected Hours of Work
Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
Excellent organizational skills and attention to detail
Able to work quickly without compromising quality
Ability to work with minimal supervision and maintain a high level of performance
Must be able to stand and exert fast-paced mobility for entire shift
Ability to work cohesively with co-workers as part of a team
Food handlers and TIPS certificates required
Previous front facing guest service experience required
Must read, write and speak the English language fluently
Benefits
Pay Range
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families
We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Responsibilities
The Server sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments
The role’s primary responsibility is to welcome guests, take orders, serve food and beverages items to guests in a friendly, courteous and timely manner in accordance with quality standards
The Server must maintain supplies and follow established cleanliness and sanitation guidelines
Must be able work in a fast-paced environment
Majority of work takes place indoors
Must be able to tolerate extreme temperatures - i.e. kitchens, freezers
Ability to stand during entire shift
Must be flexible to work variable days of the week to include weekends and holidays
Must be flexible to work variable shifts (days, nights, overnights)
Ten to twelve hour shifts sometimes required
Greet and acknowledge all arriving guests in a prompt and professional manner
Engage and interact with guest as appropriate
Respond to all guests’ questions and requests
Demonstrate complete knowledge of the food and beverage menu
Serve food and beverage orders after checking for correct temperature, appearance and portions
Refill when necessary
Operate POS system and ensure food orders are verified and transmitted in a prompt manner
Adhere to all cash handling and credit card policies and procedures
Periodically check-in with tables to ensure guests’ expectations are being met and exceeded
Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
Complete all closing duties and reports as assigned
Adhere to established safety and sanitation guidelines
Adhere to uniform and grooming standards
Perform other duties or projects as requested by management
Job description
Job Description Summary

The Server sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, serve food and beverages items to guests in a friendly, courteous and timely manner in accordance with quality standards. The Server must maintain supplies and follow established cleanliness and sanitation guidelines.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Job Description

Work Environment

· Must be able work in a fast-paced environment.

· Majority of work takes place indoors.

· Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

· Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

· Frequent bending, kneeling and reaching.

· Ability to stand during entire shift.

Expected Hours of Work

· Must be flexible to work variable days of the week to include weekends and holidays.

· Must be flexible to work variable shifts (days, nights, overnights).

· Ten to twelve hour shifts sometimes required.

Education and Experience

· Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment.

· High school diploma or General Education Degree (GED) preferred.

Principle duties and responsibilities (Essential Functions) include:

· Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests.

· Demonstrate complete knowledge of the food and beverage menu.

· Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.

· Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.

· Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.

· Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.

· Complete all closing duties and reports as assigned.

· Adhere to established safety and sanitation guidelines.

· Adhere to uniform and grooming standards.

· Perform other duties or projects as requested by management.

Qualifications and Skills

· Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

· Excellent organizational skills and attention to detail.

· Able to work quickly without compromising quality.

· Ability to work with minimal supervision and maintain a high level of performance.

· Must be able to stand and exert fast-paced mobility for entire shift.

· Ability to work cohesively with co-workers as part of a team.

· Food handlers and TIPS certificates required.

· Previous front facing guest service experience required.

· Must read, write and speak the English language fluently.

· Experience with computerized cash registers preferred.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.