Job Description
Job description
About the position
Responsibilities
• Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities.
• Ensure assigned station is properly set up with the required amounts of china, glassware, silverware, and mis-en-place prior to the start of service.
• Comply with the sequence of service for food and beverage, following the lead/instructions of the Waiters to ensure timeliness of service to guests.
• Resolve any service and/or product deficiencies that may occur to ensure guest satisfaction.
• Ensure assigned station is properly cleaned and set up at the end of the meal period and that all assigned side-work is complete.
• Perform other jobs as assigned, including manning non-cooking buffet action stations.
Requirements
• Minimum of two years experience as a front waiter with fine dining and banquet service experience in a 3 Star - 4 Star land-based hotel/resort or free-standing restaurant with at least 180 seats.
• Minimum of two years experience selling and serving wine and other beverage products.
• Passionate about hospitality and customer service driven.
• Must have a professional appearance and good hygiene.
• Respect for all co-workers and guests.
Nice-to-haves
• Previous shipboard experience in a similar position is preferred.
Benefits
• Health insurance
• Employee discount
• Free meals for crew members
• 5 weeks of vacation time between each ship deployment
About the position
Responsibilities
• Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities.
• Ensure assigned station is properly set up with the required amounts of china, glassware, silverware, and mis-en-place prior to the start of service.
• Comply with the sequence of service for food and beverage, following the lead/instructions of the Waiters to ensure timeliness of service to guests.
• Resolve any service and/or product deficiencies that may occur to ensure guest satisfaction.
• Ensure assigned station is properly cleaned and set up at the end of the meal period and that all assigned side-work is complete.
• Perform other jobs as assigned, including manning non-cooking buffet action stations.
Requirements
• Minimum of two years experience as a front waiter with fine dining and banquet service experience in a 3 Star - 4 Star land-based hotel/resort or free-standing restaurant with at least 180 seats.
• Minimum of two years experience selling and serving wine and other beverage products.
• Passionate about hospitality and customer service driven.
• Must have a professional appearance and good hygiene.
• Respect for all co-workers and guests.
Nice-to-haves
• Previous shipboard experience in a similar position is preferred.
Benefits
• Health insurance
• Employee discount
• Free meals for crew members
• 5 weeks of vacation time between each ship deployment
💡 Quick Summary
Seeking a career-building opportunity? The Server/ Waiter - Cruise Ship position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in New York offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.