Job Description
Woodbine Toyota, a successful franchised dealership is looking for an experienced Service Appointment co-ordinator to join our team in Etobicoke.
Our front line staff are an integral part of our day-to-day business. Appointment Co-ordinator is responsible for being a customer facing member of the Service Team.
Why Join Woodbine Toyota:
A wide loyal customer base with Canadas' largest retail automotive manufacturer.
A very competitive compensation plan with health and dental insurance.
Employee pricing on vehicles, services, and accessories.
Hosted social events throughout the year, such as lunches & BBQs.
A leadership team that trains and mentors its staff to ensure success for new team members.
A fun place to work!
What you will do:
Contact and set appointments with customers based on incoming calls, outbound ‘list’ calls and response to online bookings.
Book appointments for customers who missed their appointment or who declined prior work as per lists provided.
Aid the advisors in following up customers within 24 hours of the service or repair to elicit a TSR survey response.
Keep the appointments up to date within the DMS.
Receive payment from customers for service invoices or parts invoices using the payment options established by dealership management and based on company policy.
Keep current on all new technical bulletins and open recall campaigns.
Other duties as assigned by management.
Benefits:
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
On-site parking
Paid time off
Store discount
What We Look For:
3-5 years experience
Excellent time and people management skills.
Strong organizational skills and attention to detail.
Able to work well with a team.
A desire to achieve the very best in customer service and teamwork.
Pay:
$18.00 per hour
Language Requirement:
English
French not required
Ability to Commute:
Etobicoke, ON (required)
Work Location:
In person
Go to our website https://www.woodbinetoyota.ca to see more about our company and the many reasons why you will want to work for us!
We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.
Woodbine Toyota is committed to accommodating any applicant with a disability, as required by law, during the recruitment, assessment and selection process. Please notify us if you require accommodation.
No AI tools are used in our hiring process - we are a 100% human powered hiring team.
Our front line staff are an integral part of our day-to-day business. Appointment Co-ordinator is responsible for being a customer facing member of the Service Team.
Why Join Woodbine Toyota:
A wide loyal customer base with Canadas' largest retail automotive manufacturer.
A very competitive compensation plan with health and dental insurance.
Employee pricing on vehicles, services, and accessories.
Hosted social events throughout the year, such as lunches & BBQs.
A leadership team that trains and mentors its staff to ensure success for new team members.
A fun place to work!
What you will do:
Contact and set appointments with customers based on incoming calls, outbound ‘list’ calls and response to online bookings.
Book appointments for customers who missed their appointment or who declined prior work as per lists provided.
Aid the advisors in following up customers within 24 hours of the service or repair to elicit a TSR survey response.
Keep the appointments up to date within the DMS.
Receive payment from customers for service invoices or parts invoices using the payment options established by dealership management and based on company policy.
Keep current on all new technical bulletins and open recall campaigns.
Other duties as assigned by management.
Benefits:
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
On-site parking
Paid time off
Store discount
What We Look For:
3-5 years experience
Excellent time and people management skills.
Strong organizational skills and attention to detail.
Able to work well with a team.
A desire to achieve the very best in customer service and teamwork.
Pay:
$18.00 per hour
Language Requirement:
English
French not required
Ability to Commute:
Etobicoke, ON (required)
Work Location:
In person
Go to our website https://www.woodbinetoyota.ca to see more about our company and the many reasons why you will want to work for us!
We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.
Woodbine Toyota is committed to accommodating any applicant with a disability, as required by law, during the recruitment, assessment and selection process. Please notify us if you require accommodation.
No AI tools are used in our hiring process - we are a 100% human powered hiring team.
💡 Quick Summary
Seeking a career-building opportunity? The Service Appointment Co-ordinator position is now open for candidates interested in the Event Management Jobs sector. This role in Etobicoke West Mall offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.