Job Description
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We are excited to announce an opportunity for a full-time Operations Assistant (we call them Service Assistants) to join our dedicated team at TIMG. Based at our Cavan site, you will play a crucial role in supporting our operations and delivering excellent customer service.
You will:
Liaise with clients in a timely and accurate manner
Maintain strong written and verbal communication with clients, internal and external stakeholders, and team members
Perform data entry and reporting tasks
Answer and action all inbound calls
Answer and action all assigned correspondence
Use and understand daily systems to assign and complete tasks
Proficiency in Microsoft Office Products
Being comfortable lifting up to 16kg
Picking and packing as required
About you manager:
Work under a true team player, they understand the importance of every role and are always willing to help where needed. They lead by example and encourage and understand their team members with passion!
Who You Are
Organisation: You keep things neat, tidy, and accurate.
Prioritisation: You ensure tasks are completed based on importance.
Tech Savvy: You quickly learn new systems and software.
Customer Service: You approach problem-solving with the customer in mind.
Attention to Detail: Your meticulous nature minimises mistakes.
Communication: You effectively communicate verbally and in writing.
What We Offer
Join a company dedicated to a culture that is fun, friendly, supportive, and respectful. Our benefits include:
Salary sacrifice for superannuation contributions
Purchased additional leave (after 12 months)
Discounts on Ford vehicles
Employee Assistance Program for you and your immediate family
Employee Referral Program
Study Assistance Program
About TIMG
TIMG is the leader in helping businesses manage, integrate, and access their important information easily and securely. We are an organisation of teams where everyone is valued and respected, and we urge you to value and respect all work colleagues and customers. Our values reflect our commitment to being trusted, innovative, motivated, and gumptious. We seek out better ways to solve problems, challenge the status quo, and inspire our customers.
TIMG is an Equal Opportunity Employer.
We are excited to announce an opportunity for a full-time Operations Assistant (we call them Service Assistants) to join our dedicated team at TIMG. Based at our Cavan site, you will play a crucial role in supporting our operations and delivering excellent customer service.
You will:
Liaise with clients in a timely and accurate manner
Maintain strong written and verbal communication with clients, internal and external stakeholders, and team members
Perform data entry and reporting tasks
Answer and action all inbound calls
Answer and action all assigned correspondence
Use and understand daily systems to assign and complete tasks
Proficiency in Microsoft Office Products
Being comfortable lifting up to 16kg
Picking and packing as required
About you manager:
Work under a true team player, they understand the importance of every role and are always willing to help where needed. They lead by example and encourage and understand their team members with passion!
Who You Are
Organisation: You keep things neat, tidy, and accurate.
Prioritisation: You ensure tasks are completed based on importance.
Tech Savvy: You quickly learn new systems and software.
Customer Service: You approach problem-solving with the customer in mind.
Attention to Detail: Your meticulous nature minimises mistakes.
Communication: You effectively communicate verbally and in writing.
What We Offer
Join a company dedicated to a culture that is fun, friendly, supportive, and respectful. Our benefits include:
Salary sacrifice for superannuation contributions
Purchased additional leave (after 12 months)
Discounts on Ford vehicles
Employee Assistance Program for you and your immediate family
Employee Referral Program
Study Assistance Program
About TIMG
TIMG is the leader in helping businesses manage, integrate, and access their important information easily and securely. We are an organisation of teams where everyone is valued and respected, and we urge you to value and respect all work colleagues and customers. Our values reflect our commitment to being trusted, innovative, motivated, and gumptious. We seek out better ways to solve problems, challenge the status quo, and inspire our customers.
TIMG is an Equal Opportunity Employer.
💡 Quick Summary
Seeking a career-building opportunity? The Service Assistant position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.