Service Centre Team Member

Mega Recruitment drive- Service Centre Team Member- Home Loan At Ahmedabad.

Job Purpose: Customer Interaction and cross sell of all products and services of the Bank. Branch Operations and Audit Compliance

Job Responsibilities(JR):

• Managing Customer escalation and objection handling.

• Managing customer complaints on interaction dashboard.

• Resolving and handing online and email-based customer requests and queries.

• Retail Asset Home loan, Frontline operations, After Sales Service, and Cross sale of all banking products.

• Disbursement and Legal Process.

• Primary loan appraisal of new application received through walk-in customer.

• Graduation, Good communication skills

• Knowledge of basic banking functions and the economy