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Coordinate supports and empower participants to reach their goals
Mentor teams and ensure high-quality, compliant service delivery
Supportive culture with growth and professional development opportunities
Make a real impact in disability services
BET Care Group Pty Ltd, is a registered NDIS provider dedicated to building accessible housing and supporting people with disability to live meaningful and independent lives.
We are seeking a Service Coordinator to play a key role in coordinating participant supports, working closely with families and support workers, and ensuring high-quality service delivery.
This role is ideal for someone passionate about person-centred care, strong relationships, and coordinating services that improve participant outcomes.
About the Role
As a Service Coordinator, you will act as the primary link between BET Care Group, participants, families, and external providers.
You will coordinate services, develop support plans, oversee support teams, and ensure supports are delivered in line with NDIS standards and participant goals.
Key Responsibilities
Coordinate supports in line with NDIS plans and participant goals
Develop and review Support Plans and Participant Profiles
Build strong relationships with participants, families, and stakeholders
Liaise with NDIA, allied health providers, and community organisations
Supervise and support Disability Support Workers and house teams
Monitor participant satisfaction and service quality
Maintain accurate documentation and reports in internal systems
Manage incidents, complaints, and compliance requirements
Conduct house checks and ensure WHS standards are maintained
Participate in rostered on-call duties
About You
You are passionate about supporting people with disability and enjoy working in a role that combines participant engagement, coordination, and team support.
You will bring:
Experience working in the NDIS or disability services sector
Strong communication and stakeholder engagement skills
Excellent organisational and documentation skills
Ability to manage multiple participants and service coordination tasks
A person-centred and solution-focused approach
Essential Requirements
Qualification in Disability, Social Work, Community Services, Health or similar (or relevant experience)
NDIS Worker Screening Check
Working With Children Check
Valid Driver's Licence
Right to work in Australia
Willingness to travel between service locations
What We Offer
Meaningful work supporting people with disability
A supportive and collaborative team environment
Opportunities for professional development and career growth
A workplace culture built on choice, control and respect
Apply Now
Please submit your resume and a brief cover letter addressing the essential criteria.
Join BET Care Group Pty Ltd and help deliver supports that empower people with disability to live fulfilling lives.
💡 Quick Summary
Seeking a career-building opportunity? The Service Coordinator - Adelaide position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.