Job Description
Downer is a significant player in the telecommunications industry within New Zealand. From cities to rural communities, from the Chatham Islands to Antarctica, our experts are delivering mobile and broadband coverage to keep communities connected. We are growing our business through delivering consistent service excellence and by developing inspirational leadership with our people and customers.
Te kōwhiringa | The Opportunity
Our Work Management Centre (WMC) is a complex and technical dispatch environment restoring major outages, faults and facilitating planning and delivery functions across Telecommunications networks. Reporting to the WMC Manager, the Service Delivery Lead exemplifies exceptional customer service, client and customer management. This position leverages stakeholder relationships across internal and external functions to optimise workflow and deliver cost-effective support for the greater Telco NZ business. This opportunity would suit a relationship-oriented, pro-active Telecommunications professional looking to apply their industry knowledge in a unique and collaborative environment.
Te kōwhiringa | The Opportunity
Our Work Management Centre (WMC) is a complex and technical dispatch environment restoring major outages, faults and facilitating planning and delivery functions across Telecommunications networks. Reporting to the WMC Manager, the Service Delivery Lead exemplifies exceptional customer service, client and customer management. This position leverages stakeholder relationships across internal and external functions to optimise workflow and deliver cost-effective support for the greater Telco NZ business. This opportunity would suit a relationship-oriented, pro-active Telecommunications professional looking to apply their industry knowledge in a unique and collaborative environment.
💡 Quick Summary
Seeking a career-building opportunity? The Service Delivery Lead position is now open for candidates interested in the Telecaller Jobs sector. This role in Wiri offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
