Service Delivery Manager

💰 $3,040 - $4,864 (Est.) 📍 Auckland 🏠 Remote / WFH

Job Description

Full job description
Role Overview:
We are seeking a seasoned Senior Project Manager/ Program Manager with deep expertise in the Telecommunications domain to lead strategic initiatives for a prestigious Telco client in New Zealand. The ideal candidate will have a proven track record of managing complex, multi-stream programs, engaging with senior stakeholders, and driving delivery excellence in an onsite client-facing role.

Key Responsibilities:
Lead end-to-end delivery of large-scale transformation programs across multiple business units.
Act as the primary point of contact for client stakeholders, ensuring alignment of program goals with business objectives.
Manage cross-functional teams including delivery leads, architects, business analysts, and vendors.
Drive governance, reporting, and risk management across all program streams.
Ensure adherence to timelines, budgets, and quality standards.
Facilitate workshops, steering committee meetings, and executive briefings.
Identify and resolve program-level issues and dependencies.
Champion Agile/DevOps practices where applicable.

Required Skills & Experience:
12+ years of experience in IT program management, with at least 5 years in the Telecom domain.
Strong understanding of Telco business processes (e.g., BSS/OSS, network operations, customer experience).
Proven experience in managing onsite client engagements and multi-vendor environments.
5+ Years of experience of leading Digital Experience projects
Excellent stakeholder management and communication skills.
Experience with Agile, SAFe, or hybrid delivery models.
Ability to work in a fast-paced, dynamic environment with cultural sensitivity.

Preferred Qualifications:
Prior experience working with Telco clients in ANZ region.
Exposure to digital transformation, COTS products, SalesForce, Adobe stack.
Familiarity with tools like JIRA, Confluence, MS Project, and ServiceNow.

Role Overview:
We are seeking a seasoned Senior Project Manager/ Program Manager with deep expertise in the Telecommunications domain to lead strategic initiatives for a prestigious Telco client in New Zealand. The ideal candidate will have a proven track record of managing complex, multi-stream programs, engaging with senior stakeholders, and driving delivery excellence in an onsite client-facing role.

Key Responsibilities:
Lead end-to-end delivery of large-scale transformation programs across multiple business units.
Act as the primary point of contact for client stakeholders, ensuring alignment of program goals with business objectives.
Manage cross-functional teams including delivery leads, architects, business analysts, and vendors.
Drive governance, reporting, and risk management across all program streams.
Ensure adherence to timelines, budgets, and quality standards.
Facilitate workshops, steering committee meetings, and executive briefings.
Identify and resolve program-level issues and dependencies.
Champion Agile/DevOps practices where applicable.

Required Skills & Experience:
12+ years of experience in IT program management, with at least 5 years in the Telecom domain.
Strong understanding of Telco business processes (e.g., BSS/OSS, network operations, customer experience).
Proven experience in managing onsite client engagements and multi-vendor environments.
5+ Years of experience of leading Digital Experience projects
Excellent stakeholder management and communication skills.
Experience with Agile, SAFe, or hybrid delivery models.
Ability to work in a fast-paced, dynamic environment with cultural sensitivity.

Preferred Qualifications:
Prior experience working with Telco clients in ANZ region.
Exposure to digital transformation, COTS products, SalesForce, Adobe stack.
Familiarity with tools like JIRA, Confluence, MS Project, and ServiceNow

💡 Quick Summary

Seeking a career-building opportunity? The Service Delivery Manager position is now open for candidates interested in the Driver Jobs sector. This role in Auckland offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Driver Jobs is a plus.

Sponsored

Job Details

Company Name: Infosys

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Service Delivery Manager in Auckland is $3,040 - $4,864 (Est.) per month. Actual compensation may vary based on experience and negotiation.
Yes, Service Delivery Manager is a remote / work from home position. You can apply from anywhere in India.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Service Delivery Manager. Previous experience in Driver Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

Similar Openings

  • Part-time driver | Los Angeles, CA

    An alternative to traditional driving jobs in Los Angeles. If you’re looking for driver jobs in Los Angeles, give Uber a try instead. Get paid to drive or deliver when you want, on the platform with the largest network of active riders. Driving with ...

    Full Time / Part Time

    Salary Estimated: 23K to 32K

    Remote

    September 3, 2026


    Apply Now

  • Grocery shopper and delivery driver | Los Angeles, CA

    Turn a typical shopping trip into a steady stream of income by becoming a grocery delivery driver or courier with Uber Eats. With this flexible alternative to traditional grocery delivery jobs, you become the boss. Work as frequently as you want and ...

    Full Time / Part Time

    Salary Estimated: 21K to 34K

    Remote

    September 3, 2026


    Apply Now

  • Part-time driver | Los Angeles, CA

    An alternative to traditional driving jobs in Los Angeles. If you’re looking for driver jobs in Los Angeles, give Uber a try instead. Get paid to drive or deliver when you want, on the platform with the largest network of active riders. Driving with ...

    Full Time / Part Time

    Salary Estimated: 17K to 26K

    Remote

    September 3, 2026


    Apply Now

  • Part-time driver | Los Angeles, CA

    An alternative to traditional driving jobs in Los Angeles. If you’re looking for driver jobs in Los Angeles, give Uber a try instead. Get paid to drive or deliver when you want, on the platform with the largest network of active riders. Driving with ...

    Full Time / Part Time

    Salary Estimated: 18K to 34K

    Remote

    September 3, 2026


    Apply Now

  • Courier/DOT-4

    Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Performs other duties as assigned...

    Full Time / Part Time

    Salary Estimated: 25K to 32K

    Remote

    September 3, 2026


    Apply Now

  • CDL Truck Driver- Class B

    Company Overview (Aramex) is a global logistics and transportation company, providing innovative solutions and services worldwide. With a focus on regional approaches, Aramex operates in the logistics sector, emphasizing customer satisfaction and ope...

    Full Time / Part Time

    Salary Estimated: 20K to 21K

    Remote

    September 3, 2026


    Apply Now

×

Login to Apply

Don't have an account? Register here