Service Delivery Manager

💰 $3,040 - $4,864 (Est.) 📍 Auckland 🏠 Remote / WFH

Job Description

Full job description
Role Overview:
We are seeking a seasoned Senior Project Manager/ Program Manager with deep expertise in the Telecommunications domain to lead strategic initiatives for a prestigious Telco client in New Zealand. The ideal candidate will have a proven track record of managing complex, multi-stream programs, engaging with senior stakeholders, and driving delivery excellence in an onsite client-facing role.

Key Responsibilities:
Lead end-to-end delivery of large-scale transformation programs across multiple business units.
Act as the primary point of contact for client stakeholders, ensuring alignment of program goals with business objectives.
Manage cross-functional teams including delivery leads, architects, business analysts, and vendors.
Drive governance, reporting, and risk management across all program streams.
Ensure adherence to timelines, budgets, and quality standards.
Facilitate workshops, steering committee meetings, and executive briefings.
Identify and resolve program-level issues and dependencies.
Champion Agile/DevOps practices where applicable.

Required Skills & Experience:
12+ years of experience in IT program management, with at least 5 years in the Telecom domain.
Strong understanding of Telco business processes (e.g., BSS/OSS, network operations, customer experience).
Proven experience in managing onsite client engagements and multi-vendor environments.
5+ Years of experience of leading Digital Experience projects
Excellent stakeholder management and communication skills.
Experience with Agile, SAFe, or hybrid delivery models.
Ability to work in a fast-paced, dynamic environment with cultural sensitivity.

Preferred Qualifications:
Prior experience working with Telco clients in ANZ region.
Exposure to digital transformation, COTS products, SalesForce, Adobe stack.
Familiarity with tools like JIRA, Confluence, MS Project, and ServiceNow.

Role Overview:
We are seeking a seasoned Senior Project Manager/ Program Manager with deep expertise in the Telecommunications domain to lead strategic initiatives for a prestigious Telco client in New Zealand. The ideal candidate will have a proven track record of managing complex, multi-stream programs, engaging with senior stakeholders, and driving delivery excellence in an onsite client-facing role.

Key Responsibilities:
Lead end-to-end delivery of large-scale transformation programs across multiple business units.
Act as the primary point of contact for client stakeholders, ensuring alignment of program goals with business objectives.
Manage cross-functional teams including delivery leads, architects, business analysts, and vendors.
Drive governance, reporting, and risk management across all program streams.
Ensure adherence to timelines, budgets, and quality standards.
Facilitate workshops, steering committee meetings, and executive briefings.
Identify and resolve program-level issues and dependencies.
Champion Agile/DevOps practices where applicable.

Required Skills & Experience:
12+ years of experience in IT program management, with at least 5 years in the Telecom domain.
Strong understanding of Telco business processes (e.g., BSS/OSS, network operations, customer experience).
Proven experience in managing onsite client engagements and multi-vendor environments.
5+ Years of experience of leading Digital Experience projects
Excellent stakeholder management and communication skills.
Experience with Agile, SAFe, or hybrid delivery models.
Ability to work in a fast-paced, dynamic environment with cultural sensitivity.

Preferred Qualifications:
Prior experience working with Telco clients in ANZ region.
Exposure to digital transformation, COTS products, SalesForce, Adobe stack.
Familiarity with tools like JIRA, Confluence, MS Project, and ServiceNow.

💡 Quick Summary

Seeking a career-building opportunity? The Service Delivery Manager position is now open for candidates interested in the Delivery Boy Jobs sector. This role in Auckland offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Delivery Boy Jobs is a plus.

Sponsored

Job Details

Company Name: Infosys

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Service Delivery Manager in Auckland is $3,040 - $4,864 (Est.) per month. Actual compensation may vary based on experience and negotiation.
Yes, Service Delivery Manager is a remote / work from home position. You can apply from anywhere in India.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Service Delivery Manager. Previous experience in Delivery Boy Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

Similar Openings

  • Drive & Earn! Pizza Delivery Driver

    HIRING DELIVERY DRIVERS Pay: Earn up to $15-$20/hour We offer DailyPay Apply Today! Complete the short Quick Apply online [Link available when viewing the job] or Text adtpizzahut to 242424 to Apply Whats on the menu: DailyPay! Health Benefits Hourly...

    Full Time / Part Time

    Salary Estimated: 16K to 29K

    Remote

    August 4, 2026


    Apply Now

  • FedEx Courier Delivery in

    World’s largest express transportation companies FedEx hiring as a Courier Delivery job in Vatva Ahmedabad Gujarat currently, apply online here with GoJobsPro.com. Role: Courier Delivery

    Full Time / Part Time

    Salary Estimated: 15K to 25K

    Ahmedabad, Gujarat

    August 4, 2026


    Apply Now

  • Delivery Boy

    Need delivery Boy & Biker for Gujarat Location- Below are the Locations Details-

    Full Time / Part Time

    Salary Estimated: 21K to 27K

    Ahmedabad, Gujarat

    August 4, 2026


    Apply Now

  • Hiring For Part Time Delivery Execu

    Salary Range : Rs. 30000 - Rs. 44000 , based on skills, experience, and interview performance Educational Requirement : Tenth Pass / Male Only Work Arrangement : Work From Office Gender Preference : Male only Skills Requirement : No predefined skills...

    Full Time / Part Time

    Salary Estimated: 18K to 32K

    Bangalore, Karnataka

    August 4, 2026


    Apply Now

  • Required Delivery Executive in Udaipur | Apply DHL Udaipur

    India’s 4th largest fastest growing Shipping Company – DHL Express, currently hiring Delivery Executive job in Udaipur, ideal candidate should have their own two-vehicle for delivery of the parcel nearby Udaipur RJ area. There is an immediate opening...

    Full Time / Part Time

    Salary Estimated: 19K to 33K

    Rajasthan, Rajasthan

    August 4, 2026


    Apply Now

  • Hiring For Delivery Boy In Udaipur

    We are looking to hire a reliable delivery boy to deliver packages to customers. The delivery boy's responsibilities include verifying the identities of recipients before handing over packages, updating the status of the delivery on the company?s web...

    Full Time / Part Time

    Salary Estimated: 25K to 26K

    Remote

    August 4, 2026


    Apply Now