Service Delivery Officer|BRANCH BANKING|Branch Banking

JOB ROLE : .Handling personalized service requests of customers. .Generation of timely business MIS. .Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. .Coordination with CPC/RPC/Investment desks for account opening of customers. .Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT: .Developing and maintaining banking relationships with a select group of high net worth customers .Excellent communication skills with customer service orientation .Courteous and polite. .Good knowledge of Microsoft excels. Understanding of banking norms and processes