Job Description
• Project Role :Software Development Engineer
• Project Role Description :Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work.
• Management Level :10
• Work Experience :4-6 years
• Work location :Mumbai
• Must Have Skills :
• Good To Have Skills :
• Job Requirements :
• Key Responsibilities : In charge of running the standard operating procedures SOPs and coordinating wit L1 support desk thereby assisting users/dealers in day-to-day operational issues and bugs reported in the system Collaborate with L-1 Team to ensure quick turn around and resolution of Tickets assigned and ensure SLA adherence Provide daily/Weekly report for daily status Documentation of Operation procedure Expected to participate in projects that involve one or more teams within the Organization
• Technical Experience : Implement best-in-class processes and practices for maintaining and exceeding productivity and quality service level agreements Ability to work independently, adapt quickly and maintain positive attitude Ensure 100 compliance to signed off SOP/workflows, Experience with incident management tools and ticketing systems
• Professional Attributes : Good Communication Skill Strong analytical and problem-solving skills
• Educational Qualification : Engineering Diploma /BE / BTech /BCA/MCA in Computer/ Mechanical/ Electrical/ Electronics /Instrumet
• Additional Information : Ability to work collaboratively in cross-functional teams and manage multiple priorities
15 years of full time education
💡 Quick Summary
Seeking a career-building opportunity? The Service Delivery Software Development Engineer position is now open for candidates interested in the Software Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
