Service delivery specialist

💰 $3,800 - $6,080 (Est.) 📍 Mount Wellington

Job Description

The successful applicant will be required to undergo a full reference and vetting check prior to any offer of employment being made. Before confirmation of hire, pre-employment checks will be…
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Are you passionate about our community? Do you want to utilise your skills and knowledge of the disability and mental health sector in a rewarding role within a collaborative and supportive team?


As a Specialist with us, you will provide leadership and support to our dedicated staff working in our Service Delivery teams. You will work collaboratively with stakeholders both inside and outside the organisation, in order to improve service delivery and ensure high quality outcomes for our clients


We are Kaikaranga (formerly Taikura Trust). Since 2002, we’ve been supporting people with disabilities through the allocation of services and information to remove barriers, promote independence and to help them life their best life.


About the role...

Leading by example, taking ownership of a caseload and work allocation
Oversight of team processes, ensuring they are agile, compliant and fit for purpose
Collaboration with other teams and process owners across the organisation to ensure systems flow smoothly and key information is captured and easily accessible
'Go-to' person for support around investigations, complaint resolution, service delivery issues, process roadblocks and training gaps within the team
Providing support to the Manager and deputising when needed, to represent the team with Funder/Providers, Whanau/Clients and across the wider organisation
Full time role, Monday - Friday, with hybrid working. Find out more on our website www.kaikaranga.org.nz
About you...

Passionate about what you do and committed to Kaikaranga values
Exceptional communication with the ability to relate to a diverse range of people
Leadership and mentoring experience, with insight into learning styles and coaching
Proven experience in co-ordinating support and services for people with a range of physical, intellectual or sensory needs
Sound working knowledge of the health and disability, mental health or education sectors. Clinical experience is an advantage.
What you will receive...

A friendly, diverse and supportive team
Robust systems and IT to support you in your role
The opportunity for ongoing learning and development, EAP and staff benefits
Flexible work arrangements, with part of the week working from home
At Kaikaranga, we don't just accept difference — we welcome it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We are proud to be a diverse, equal opportunity workplace. We believe our workforce should represent the communities that we serve so we welcome applications from people with lived experience of disability and diverse backgrounds.


To apply...

Check out our website www.kaikaranga.org.nz and if you think we are the next step on your journey, please apply now.

💡 Quick Summary

Seeking a career-building opportunity? The Service delivery specialist position is now open for candidates interested in the Remote Jobs sector. This role in Mount Wellington offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.

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Job Details

Company Name: Kaikaranga

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Service delivery specialist in Mount Wellington is $3,800 - $6,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Service delivery specialist is an on-site position based in Mount Wellington. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Service delivery specialist. Previous experience in Remote Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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