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Acton ACT
50 km
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jobs in Acton ACT
100+ jobs - since yesterday
Service Desk Agent
Often responds within 1 day
Datacom
Canberra ACT 2601
Parental leave
Employee rewards program
Visited 21 minutes ago
Assistant Director - Media | Full-time Permanent
Canberra Health Services
Canberra ACT
Gym membership
Employee assistance program
Salary packaging
Onsite gym
Visited 17 minutes ago
Procurement, Contracts and Panels Officer | Full-time Temporary
Infrastructure Canberra
Canberra ACT
Visited 2 hours ago
AI Sales Specialist, Google Cloud
Google
Canberra ACT
Visited 2 hours ago
Handy Person / Grounds Keeper
Yarralumla Play Station
Canberra ACT 2600
Visited 3 hours ago
Facilities and Projects Coordinator
Australian War Memorial
Campbell ACT
Visited 3 hours ago
Retail Customer Service Officer
Australia Post
Queanbeyan NSW 2620
On-the-job training
Visited 3 hours ago
View similar jobs with this employer
Bakery Manager
Woolworths Supermarkets
Tuggeranong ACT
Parental leave
Visited 3 hours ago
Works Supervisor | Full-time Temporary with a Possibility of Permanency
City and Environment
Canberra ACT
Visited 3 hours ago
Part Time Sales Assistant - Myer Belconnen
Forever New
Belconnen ACT
Employee discount
Visited 3 hours ago
ACTAS Calltaker Quality Assurance (QTQA) Officer | Full-time Temporary
Justice and Community Safety
Canberra ACT
Visited 1 hour ago
Retail Assistant (Including Weekends) Mountain Creek Wholefoods - Griffith, Canberra
L'épi Artisan Bakery
Forrest ACT 2603
Employee discount
Store Team Member
Woolworths Supermarkets
Woden ACT
View similar jobs with this employer
MH Recovery Worker The Way Back Support Service
Woden Community Service
Canberra ACT
Employee assistance program
Salary packaging
Social Media Officer (Band 5 and Band 6)
Australian Federal Police (AFP)
Canberra ACT
Parental leave
Annual leave
Visited 1 hour ago
Used Car Valuer/Buyer - Canberra BMW (Full-Time)
Jowett Motor Group
Phillip ACT 2606
Parental leave
Employee assistance program
Company car
Visited 1 hour ago
Duty Manager - Canberra CBD
Often responds within 1 day
ALDI Stores
Canberra ACT 2601
Parental leave
Health insurance
Employee assistance program
Visited 1 hour ago
Houseperson (Canberra, ACT)
silk
Canberra ACT
On-the-job training
Visited 2 hours ago
Research Services Administrator
Australian National University
Canberra ACT 2601
Visited 16 minutes ago
General Manager - Holt
RFBI
Canberra ACT 2600
Salary packaging
Visited 1 hour ago
Parts Manager- Audi Centre Canberra (Full Time)
Jowett Motor Group
Phillip ACT 2606
Parental leave
Employee assistance program
Company car
Visited 1 hour ago
Fresh Convenience Manager
Woolworths Supermarkets
Queanbeyan NSW
Parental leave
Visited 1 hour ago
Head Barista (above award salary)
L'épi Artisan Bakery
Kambah ACT 2902
Professional development assistance
Employee discount
Salary packaging
Visited 1 hour ago
Assistant Director, Operations - Sterilising Services | Full-time Permanent
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Temporary Traffic Management Implementer | Full-time Temporary
City and Environment
Canberra ACT
Visited 1 hour ago
People also searched:
Employers: Post a Job
Datacom
Our Why
Datacom works with organisations and communities across New Zealand and Australia to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.
Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!
Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!
Our Service Desk is a 24/7 operation. Canberra’s operational hours are Monday to Sunday 7 am to 7 pm. To be successful for a part-time role, you will need to have full availability to work across these hours on a rotating roster.
Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness to obtain a Baseline Clearance is essential, we also require NV1.
What you’ll do
Our Service Desk Agent’s are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate. As a Service Desk Analyst, you will respond to phone and email queries, alerts from customers, provide high quality and efficient experiences, guiding customer through first level technical support. You’ll identify, troubleshoot and resolve incidents and service requests, whilst working with a team of close knit, like-minded people, who rally each other through the rushes and support each other with more in-depth queries.
We are an agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What you’ll do:
Respond to phone calls and emails in relation to level 1 technical support
Work to given Service Level Agreements and KPI’s
Problem solve and troubleshoot
Multitask!
What you’ll bring
Someone who wants to kick-start their careers in technology, be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.
In our successful candidates we are looking for:
Customer-centric superstar who is a great communicator - we pride ourselves on delivering our best work to our customers
Self-starters, motivated to learn and develop
Critical thinkers with strong troubleshooting skills and decision making
Team players who have excellent interpersonal skills - you’ll be working with people just as much as computers
Awesome problem-solvers who have fresh ideas
Thrive in a fast-paced, autonomous work environment and under pressure
Positive attitude and growth mindset
Benefits
Continues opportunities for long term growth in IT in Australasia’s largest professional IT Services company!
Best in class rewards and recognition program including awards and corporate retail discounts on tap
Paid Parental Leave
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Last 24 hours
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
100+ jobs - since yesterday
Service Desk Agent
Often responds within 1 day
Datacom
Canberra ACT 2601
Parental leave
Employee rewards program
Visited 21 minutes ago
Assistant Director - Media | Full-time Permanent
Canberra Health Services
Canberra ACT
Gym membership
Employee assistance program
Salary packaging
Onsite gym
Visited 17 minutes ago
Procurement, Contracts and Panels Officer | Full-time Temporary
Infrastructure Canberra
Canberra ACT
Visited 2 hours ago
AI Sales Specialist, Google Cloud
Canberra ACT
Visited 2 hours ago
Handy Person / Grounds Keeper
Yarralumla Play Station
Canberra ACT 2600
Visited 3 hours ago
Facilities and Projects Coordinator
Australian War Memorial
Campbell ACT
Visited 3 hours ago
Retail Customer Service Officer
Australia Post
Queanbeyan NSW 2620
On-the-job training
Visited 3 hours ago
View similar jobs with this employer
Bakery Manager
Woolworths Supermarkets
Tuggeranong ACT
Parental leave
Visited 3 hours ago
Works Supervisor | Full-time Temporary with a Possibility of Permanency
City and Environment
Canberra ACT
Visited 3 hours ago
Part Time Sales Assistant - Myer Belconnen
Forever New
Belconnen ACT
Employee discount
Visited 3 hours ago
ACTAS Calltaker Quality Assurance (QTQA) Officer | Full-time Temporary
Justice and Community Safety
Canberra ACT
Visited 1 hour ago
Retail Assistant (Including Weekends) Mountain Creek Wholefoods - Griffith, Canberra
L'épi Artisan Bakery
Forrest ACT 2603
Employee discount
Store Team Member
Woolworths Supermarkets
Woden ACT
View similar jobs with this employer
MH Recovery Worker The Way Back Support Service
Woden Community Service
Canberra ACT
Employee assistance program
Salary packaging
Social Media Officer (Band 5 and Band 6)
Australian Federal Police (AFP)
Canberra ACT
Parental leave
Annual leave
Visited 1 hour ago
Used Car Valuer/Buyer - Canberra BMW (Full-Time)
Jowett Motor Group
Phillip ACT 2606
Parental leave
Employee assistance program
Company car
Visited 1 hour ago
Duty Manager - Canberra CBD
Often responds within 1 day
ALDI Stores
Canberra ACT 2601
Parental leave
Health insurance
Employee assistance program
Visited 1 hour ago
Houseperson (Canberra, ACT)
silk
Canberra ACT
On-the-job training
Visited 2 hours ago
Research Services Administrator
Australian National University
Canberra ACT 2601
Visited 16 minutes ago
General Manager - Holt
RFBI
Canberra ACT 2600
Salary packaging
Visited 1 hour ago
Parts Manager- Audi Centre Canberra (Full Time)
Jowett Motor Group
Phillip ACT 2606
Parental leave
Employee assistance program
Company car
Visited 1 hour ago
Fresh Convenience Manager
Woolworths Supermarkets
Queanbeyan NSW
Parental leave
Visited 1 hour ago
Head Barista (above award salary)
L'épi Artisan Bakery
Kambah ACT 2902
Professional development assistance
Employee discount
Salary packaging
Visited 1 hour ago
Assistant Director, Operations - Sterilising Services | Full-time Permanent
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Temporary Traffic Management Implementer | Full-time Temporary
City and Environment
Canberra ACT
Visited 1 hour ago
People also searched:
Employers: Post a Job
Datacom
Our Why
Datacom works with organisations and communities across New Zealand and Australia to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.
Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!
Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!
Our Service Desk is a 24/7 operation. Canberra’s operational hours are Monday to Sunday 7 am to 7 pm. To be successful for a part-time role, you will need to have full availability to work across these hours on a rotating roster.
Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness to obtain a Baseline Clearance is essential, we also require NV1.
What you’ll do
Our Service Desk Agent’s are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate. As a Service Desk Analyst, you will respond to phone and email queries, alerts from customers, provide high quality and efficient experiences, guiding customer through first level technical support. You’ll identify, troubleshoot and resolve incidents and service requests, whilst working with a team of close knit, like-minded people, who rally each other through the rushes and support each other with more in-depth queries.
We are an agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What you’ll do:
Respond to phone calls and emails in relation to level 1 technical support
Work to given Service Level Agreements and KPI’s
Problem solve and troubleshoot
Multitask!
What you’ll bring
Someone who wants to kick-start their careers in technology, be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.
In our successful candidates we are looking for:
Customer-centric superstar who is a great communicator - we pride ourselves on delivering our best work to our customers
Self-starters, motivated to learn and develop
Critical thinkers with strong troubleshooting skills and decision making
Team players who have excellent interpersonal skills - you’ll be working with people just as much as computers
Awesome problem-solvers who have fresh ideas
Thrive in a fast-paced, autonomous work environment and under pressure
Positive attitude and growth mindset
Benefits
Continues opportunities for long term growth in IT in Australasia’s largest professional IT Services company!
Best in class rewards and recognition program including awards and corporate retail discounts on tap
Paid Parental Leave
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
💡 Quick Summary
Seeking a career-building opportunity? The Service Desk Agent position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
