Job Description
Infosys
Mobile Test Engineer
Infosys • Bengaluru, Karnataka • via LinkedIn
1+ hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on BeBee
Apply on Jobs Trabajo.org
Apply on Expertini
Apply on Jobrapido.com
Apply on Recruit.net
Job description
Infosys is hiring professionals experienced in mobile functional testing for Bangalore location with 6+ years of experience.
Role and Responsibilities
As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
You wi...
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BETSOL
Service Desk Agent
BETSOL • Bengaluru, Karnataka • via LinkedIn
18 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on Jobs
Apply directly on Jobaaj
Apply on Jobs Trabajo.org
Apply on Jobrapido.com
Apply on Latest Jobs | Jobsiya.co.in
Job description
Company Description
BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average.
BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance.
BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers.
BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India.
We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities.
Job Description
Job Summary:
We are seeking a 3-6 years skilled and customer-oriented Service Desk Delivery professional to
oversee and execute daily IT support operations. This role focuses on resolving technical
issues, ensuring SLA compliance, and enhancing user satisfaction through process
adherence and continuous improvement.
Responsibilities
• Manage and resolve IT incidents and service requests using ITSM tools.
• Monitor service desk performance metrics and ensure SLA/OLA adherence.
• Provide L1/L2 support and guide junior analysts in handling common issues.
• Maintain knowledge articles and SOP documentation for repeatability.
• Escalate and follow up on unresolved issues, ensuring closure and user
satisfaction.
• Promote ITIL-aligned processes and service improvement initiatives
Qualifications
Experience range : 3-6 years
B.E./ ME (CS/EE) / MCA/Graduate or equivalent higher-level degree
Mobile Test Engineer
Infosys • Bengaluru, Karnataka • via LinkedIn
1+ hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on BeBee
Apply on Jobs Trabajo.org
Apply on Expertini
Apply on Jobrapido.com
Apply on Recruit.net
Job description
Infosys is hiring professionals experienced in mobile functional testing for Bangalore location with 6+ years of experience.
Role and Responsibilities
As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
You wi...
Show full description
Report this listing
BETSOL
Service Desk Agent
BETSOL • Bengaluru, Karnataka • via LinkedIn
18 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on Jobs
Apply directly on Jobaaj
Apply on Jobs Trabajo.org
Apply on Jobrapido.com
Apply on Latest Jobs | Jobsiya.co.in
Job description
Company Description
BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average.
BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance.
BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers.
BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India.
We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities.
Job Description
Job Summary:
We are seeking a 3-6 years skilled and customer-oriented Service Desk Delivery professional to
oversee and execute daily IT support operations. This role focuses on resolving technical
issues, ensuring SLA compliance, and enhancing user satisfaction through process
adherence and continuous improvement.
Responsibilities
• Manage and resolve IT incidents and service requests using ITSM tools.
• Monitor service desk performance metrics and ensure SLA/OLA adherence.
• Provide L1/L2 support and guide junior analysts in handling common issues.
• Maintain knowledge articles and SOP documentation for repeatability.
• Escalate and follow up on unresolved issues, ensuring closure and user
satisfaction.
• Promote ITIL-aligned processes and service improvement initiatives
Qualifications
Experience range : 3-6 years
B.E./ ME (CS/EE) / MCA/Graduate or equivalent higher-level degree
💡 Quick Summary
Seeking a career-building opportunity? The Service Desk Agent position is now open for candidates interested in the Data Entry Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Data Entry Jobs is a plus.
