Job Description
- Strong customer service background.
- 3 or more years’ IT Helpdesk Management experience.
- Relevant IT qualification.
- Practical IT knowledge.
- Knowledge of relevant industry practice (e.g. ITIL).
- Valid driver’s licence.
- Excellent communication and interpersonal skills.
- Excellent organisational skills.
- High level of personal integrity.
- Able to effectively interpret and relate IT issues to our wider business perspective.
- Able to effectively prioritise multiple projects and support activities.
- Able to effectively work under pressure and meet deadlines.
- Able to travel as required.
- 3 or more years’ IT Helpdesk Management experience.
- Relevant IT qualification.
- Practical IT knowledge.
- Knowledge of relevant industry practice (e.g. ITIL).
- Valid driver’s licence.
- Excellent communication and interpersonal skills.
- Excellent organisational skills.
- High level of personal integrity.
- Able to effectively interpret and relate IT issues to our wider business perspective.
- Able to effectively prioritise multiple projects and support activities.
- Able to effectively work under pressure and meet deadlines.
- Able to travel as required.
💡 Quick Summary
Seeking a career-building opportunity? The Service Desk Manager position is now open for candidates interested in the BPO Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
