Job Description
ROLE : SERVICE DESK (Voice Support)LOCATION : Bangalore
JOB DESIGNATION : SERVICE DESK MANAGEMENT
JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple channels including human, digital, self-service, and automated.
Requirements
• Qualification : SD Roles:: Graduate with 15 years of formal education
• Shift: 247
• Location : Bangalore
• Experience : 1-2years of Experience in Service Desk
• If experience than must have: Minimum 1 year of Service Desk Technical Support
• Must have experience of Microsoft Outlook 365, Bit Locker & Active Directory
• Also must have experience in Laptop/Desktop Troubleshooting & VPN Installation
Benefits
• LOP:: Bangalore
• Skill set :: Technical Service Desk(Voice)-L1 and L2 Support.
• 1-4 yrs of experience :: Senior Technical Process Executive
• Package :: Upto 3.50LPA-6LPA
JOB DESIGNATION : SERVICE DESK MANAGEMENT
JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple channels including human, digital, self-service, and automated.
Requirements
• Qualification : SD Roles:: Graduate with 15 years of formal education
• Shift: 247
• Location : Bangalore
• Experience : 1-2years of Experience in Service Desk
• If experience than must have: Minimum 1 year of Service Desk Technical Support
• Must have experience of Microsoft Outlook 365, Bit Locker & Active Directory
• Also must have experience in Laptop/Desktop Troubleshooting & VPN Installation
Benefits
• LOP:: Bangalore
• Skill set :: Technical Service Desk(Voice)-L1 and L2 Support.
• 1-4 yrs of experience :: Senior Technical Process Executive
• Package :: Upto 3.50LPA-6LPA
💡 Quick Summary
Seeking a career-building opportunity? The Service Desk |Voice| | Customer Support | BPO position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
