Job Description
Greetings from Aarvi Encon
We are currently hiring for Service Engineer
Location : Pune/Kolkata/Orissa/Hyderabad/Raipur/Chennai
• Design & adhere to quarterly visit calendar aligning to the AMCs maintenance & part-fitment for every geographic area.
• Ensure that all customer complaints are closed within 10 days for minor complaints without spares & within 1 month for major complaint, with spares
• Ensure that all planned visits are attended and completed satisfactorily & service reports are submitted in Salesforce on Daily basis
• Ensure/ Attend under warranty machines breakdown within 2 days of complaints received
• Ensuring advance payment is received as per agreed terms before service execution
• Ensuring payments are collected within timelines as agreed in Customer POs
• Minimizing accidents & incidents by adherence/ awareness of safety norms
• Pre delivery inspection of the machine as per customer PO and ensuring the proper functions of the machine before dispatch to customer.
• Process the warranty claims with OEMs within 2 days
• Submission of Service Reports to commercial department for Invoicing on daily basis
• Update status of quotations in Salesforce & share report with management on weekly basis
Must be ready for extensive travelling.
Job Types: Full-time, Permanent
Pay: ₹300,000.00 - ₹700,000.00 per year
Schedule:
• Day shift
Work Location: In persoN
We are currently hiring for Service Engineer
Location : Pune/Kolkata/Orissa/Hyderabad/Raipur/Chennai
• Design & adhere to quarterly visit calendar aligning to the AMCs maintenance & part-fitment for every geographic area.
• Ensure that all customer complaints are closed within 10 days for minor complaints without spares & within 1 month for major complaint, with spares
• Ensure that all planned visits are attended and completed satisfactorily & service reports are submitted in Salesforce on Daily basis
• Ensure/ Attend under warranty machines breakdown within 2 days of complaints received
• Ensuring advance payment is received as per agreed terms before service execution
• Ensuring payments are collected within timelines as agreed in Customer POs
• Minimizing accidents & incidents by adherence/ awareness of safety norms
• Pre delivery inspection of the machine as per customer PO and ensuring the proper functions of the machine before dispatch to customer.
• Process the warranty claims with OEMs within 2 days
• Submission of Service Reports to commercial department for Invoicing on daily basis
• Update status of quotations in Salesforce & share report with management on weekly basis
Must be ready for extensive travelling.
Job Types: Full-time, Permanent
Pay: ₹300,000.00 - ₹700,000.00 per year
Schedule:
• Day shift
Work Location: In persoN
💡 Quick Summary
Seeking a career-building opportunity? The Service Engineer- Industrial Equipment position is now open for candidates interested in the Manufacturing Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Manufacturing Jobs is a plus.
