Job Description
Service Manager - Ahmedabad Department Service Installation Reporting To Service Head Team Handling Sr Service Engineers Jr Service Engineers Technicians Openings 1 Position Salary Approx 90 000 - 1 00 000 per month Depending on experience technical expertise Job Summary The Service Manager will lead the service and installation function ensuring timely machine installation commissioning preventive maintenance and breakdown support The role requires solid leadership technical expertise and effective coordination with customers and internal teams to deliver high-quality service and customer satisfaction Key Responsibilities Lead guide and supervise the service team for installation commissioning maintenance and breakdown services Plan and manage the service engineer schedules and assign tasks efficiently Define and implement service strategies SLAs and preventive maintenance plans to maximize machine uptime Coordinate with customers after order finalization and manage service-related communication Handle prepaid service management processes and ensure proper execution Monitor and manage spare parts requirements mould sales and inventory usage Track key service KPIs such as response time uptime first-time fix rate and service cost control Coordinate with production design spares and sales teams for technical resolutions and continuous improvement Handle customer escalations build strong relationships and ensure exceptional service delivery Conduct team training skill development performance monitoring and capability building Maintain accurate reports for service engineers technicians client visits and service operations Visit client sites for machine installation commissioning or to support the service team when required Requisite Skills Strong hands-on experience with installation tools equipment and machine servicing Quick learner with strong technical comprehension Excellent communication and team-handling skills Willingness to travel extensively approx 75 PAN India Ability to work under pressure while meeting service deadlines Desired Skills Strong mechanical aptitude and analytical mindset Effective problem-solving abilities Customer service orientation with good relationship management skills Ability to converse in local languages English is an added advantage Education Diploma in Electrical BE B Tech in Electrical or Mechanical Experience Minimum 10 years total experience Minimum 7 years in a relevant industry machinery capital equipment heavy machines manufacturing machinery etc With Regards Himani HR 9377XXXXXX Job Types Full-time Permanent Pay 1 00XXXXXX - 1 20XXXXXX per month Work Location In person
💡 Quick Summary
Seeking a career-building opportunity? The Service Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.