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Voyage Non-US-CAN
Marriott International, Inc
Adelaide SA 5000
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atWork Australia
Company Description
Have you ever thought, “I want the work I do to be meaningful”?
At atWork Australia, that’s exactly what you’ll find because we believe work’s for everyone.
We connect people and business so both can thrive. Since 2003, atWork Australia have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment.
We believe work has the power to transform lives and we’re passionate about helping people realise their potential.
You must be a Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
Job Description
We’re now seeking a Service Manager to lead Job Coaches and InWork Support Coaches across multiple sites. If you’re a people‑leader who thrives on performance, compliance, community engagement and developing capability, this role offers purpose, variety and impact.
You’ll be joining a team that lives our values of Integrity, Compassion, Determination and Thriving Together, these guide the way we support clients, our communities and each other.
In this multi‑site leadership role, you will:
Lead, coach and develop Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes
Drive performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded
Oversee service delivery, workflow and client experience across multiple locations
Ensure full contractual compliance with Employment Services requirements, including audits, quality standards and documentation
Manage financial performance including forecasting, budgeting and achieving ESA profitability targets
Recruit, induct and onboard new team members and manage performance through regular coaching and the Managing for Excellence framework
Build strong relationships with Services Australia, local employers and community partners
Identify operational risks, compliance issues and opportunities for continuous improvement
Promote a values‑driven culture grounded in Integrity, Compassion, Determination and Thriving Together
Qualifications
To thrive in this role, you will have:
Experience managing teams or multiple sites
Strong leadership capability with experience in coaching, performance management and operational delivery
Commercial acumen and confidence managing budgets, forecasts and financial KPIs
Strong stakeholder engagement skills, including working with Services Australia and community organisations
Ability to work to KPIs and lead others to deliver high‑quality outcomes
A genuine belief in our purpose: connecting people and business so both can thrive
A current driver’s licence and reliable vehicle
Employment Services Experience highly regarded
Additional Information
atWork Australia’s Perks:
We believe in supporting you, so you can support others. You’ll enjoy:
12 weeks Paid Parental Leave
Leadership development & national career pathways across MedHealth
Quarterly recognition programs & social events
Employee Assistance Program (EAP) & wellbeing initiatives
Fitness Passport
Salary packaging & ability to purchase additional leave
All the tools and tech you need to thrive
Quarterly performance incentives
No Weekends or Nights
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Start of main content
Job title, keywords or company
South Australia
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in South Australia
0 jobs
Voyage Non-US-CAN
Marriott International, Inc
Adelaide SA 5000
View similar jobs with this employer
Digital Print - Finishing operator
Finsbury Green
Thebarton SA 5031
Hospitality Worker
Nuv Energy
Port Augusta SA
Tenancy Officer - Uniting Country Housing
Often responds within 6 days
Uniting Country SA
Port Pirie SA
Employee assistance program
Salary packaging
Visited 3 days ago
Customer Administrator - Traineeship Available
Often responds within 1 day
Stair Lock Pty Ltd
Elizabeth South SA
Opportunities for promotion
Employee assistance program
Birthday leave
Visited 6 days ago
Psychosocial Recovery Coach
Enhance Living Option
Greater Adelaide SA
Work from home
Visited 19 hours ago
Office and Student Services Officer
Often responds within 1 day
Pinnacle College
Elizabeth East SA
Annual leave
Principal Consultant
Veris
Greater Adelaide SA
Delivery & Dispatch Team Member (HR)
Wills and Co Group
Cooltong SA 5341
Employee discount
Surveyor
Veris
Greater Adelaide SA
Visited 19 hours ago
Social Worker Counsellor - Brisbane/Adelaide
Knowmore Legal Service
Adelaide SA 5000
Annual leave
Employee assistance program
Salary packaging
Intensive Care Registrar | Anaesthetics rotation | 2h from Sydney
Mediix
Adelaide SA 5000
Service Manager
Often responds within 1 day
atWork Australia
Mawson Lakes SA 5095
Parental leave
Employee assistance program
Salary packaging
View similar jobs with this employer
Test Analyst | Journey Beyond
Often responds within 1 day
Journey Beyond
Adelaide SA 5000
Parental leave
Employee discount
Employee assistance program
Visited 19 hours ago
Head Tennis Professional
Voyager Tennis Academy
Elizabeth East SA 5112
Barista/All Rounder
Often responds within 10 days
Hello Sarnie
Elizabeth Vale SA 5112
Expression of Interest - Receptionist / Chiropractic Assistant (Roxby Downs, SA, 5725)
Access Chiropractic Centre Port Augusta
Roxby Downs SA
Visited 6 days ago
English Tutors (3 vacancies) for EAL students (中英文兼备优先)
EverGreen Multiple Intelligence Education Academy
Adelaide SA 5000
Childcare assistance
Bakery Front of House All Rounder
D&M's Bakery Cafe
Angaston SA 5353
Visited 6 days ago
Service Administrator
Cavpower
Port Lincoln SA 5606
Product Support Manager - Industrial Printing
Konica Minolta Business Solutions Australia
Adelaide SA 5000
Parental leave
URGENTLY Seeking an experienced merchandiser for Crafts Merchandising - Marion, Adelaide, SA
Australiawide Solutions
Marion SA
Visited 6 days ago
Storeperson/Forklift Driver
Maggie Beer Holdings
Tanunda SA 5352
Dental Assistant
SkillQuest
Streaky Bay SA
Professional development assistance
Employee mentoring program
Parental leave
Maternity leave
Assistant Spa Manager | Monarto Safari Resort
Often responds within 1 day
Journey Beyond
Monarto SA
Employee discount
Opportunities for promotion
Employee assistance program
Visited 6 days ago
People also searched:
Employers: Post a Job
atWork Australia
Company Description
Have you ever thought, “I want the work I do to be meaningful”?
At atWork Australia, that’s exactly what you’ll find because we believe work’s for everyone.
We connect people and business so both can thrive. Since 2003, atWork Australia have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment.
We believe work has the power to transform lives and we’re passionate about helping people realise their potential.
You must be a Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
Job Description
We’re now seeking a Service Manager to lead Job Coaches and InWork Support Coaches across multiple sites. If you’re a people‑leader who thrives on performance, compliance, community engagement and developing capability, this role offers purpose, variety and impact.
You’ll be joining a team that lives our values of Integrity, Compassion, Determination and Thriving Together, these guide the way we support clients, our communities and each other.
In this multi‑site leadership role, you will:
Lead, coach and develop Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes
Drive performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded
Oversee service delivery, workflow and client experience across multiple locations
Ensure full contractual compliance with Employment Services requirements, including audits, quality standards and documentation
Manage financial performance including forecasting, budgeting and achieving ESA profitability targets
Recruit, induct and onboard new team members and manage performance through regular coaching and the Managing for Excellence framework
Build strong relationships with Services Australia, local employers and community partners
Identify operational risks, compliance issues and opportunities for continuous improvement
Promote a values‑driven culture grounded in Integrity, Compassion, Determination and Thriving Together
Qualifications
To thrive in this role, you will have:
Experience managing teams or multiple sites
Strong leadership capability with experience in coaching, performance management and operational delivery
Commercial acumen and confidence managing budgets, forecasts and financial KPIs
Strong stakeholder engagement skills, including working with Services Australia and community organisations
Ability to work to KPIs and lead others to deliver high‑quality outcomes
A genuine belief in our purpose: connecting people and business so both can thrive
A current driver’s licence and reliable vehicle
Employment Services Experience highly regarded
Additional Information
atWork Australia’s Perks:
We believe in supporting you, so you can support others. You’ll enjoy:
12 weeks Paid Parental Leave
Leadership development & national career pathways across MedHealth
Quarterly recognition programs & social events
Employee Assistance Program (EAP) & wellbeing initiatives
Fitness Passport
Salary packaging & ability to purchase additional leave
All the tools and tech you need to thrive
Quarterly performance incentives
No Weekends or Nights
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
💡 Quick Summary
Seeking a career-building opportunity? The Service Manager position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.