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South Australia
50 km
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Female Support Worker
Vision Disability Services
Munno Para SA
Visited 7 days ago
Inspector - Special Services Group
NDE Solutions
Adelaide SA 5000
Health insurance
Gym membership
Insurance services
Employee assistance program
Service Manager
Often responds within 1 day
atWork Australia
Elizabeth SA 5112
Parental leave
Employee assistance program
Salary packaging
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atWork Australia
Company Description
Have you ever thought, “I want the work I do to be meaningful”?
At atWork Australia, that’s exactly what you’ll find because we believe work’s for everyone.
We connect people and business so both can thrive. Since 2003, atWork Australia have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment.
We believe work has the power to transform lives and we’re passionate about helping people realise their potential.
You must be a Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
Job Description
We’re now seeking a Service Manager to lead Job Coaches and InWork Support Coaches across multiple sites. If you’re a people‑leader who thrives on performance, compliance, community engagement and developing capability, this role offers purpose, variety and impact.
You’ll be joining a team that lives our values of Integrity, Compassion, Determination and Thriving Together, these guide the way we support clients, our communities and each other.
In this multi‑site leadership role, you will:
Lead, coach and develop Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes
Drive performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded
Oversee service delivery, workflow and client experience across multiple locations
Ensure full contractual compliance with Employment Services requirements, including audits, quality standards and documentation
Manage financial performance including forecasting, budgeting and achieving ESA profitability targets
Recruit, induct and onboard new team members and manage performance through regular coaching and the Managing for Excellence framework
Build strong relationships with Services Australia, local employers and community partners
Identify operational risks, compliance issues and opportunities for continuous improvement
Promote a values‑driven culture grounded in Integrity, Compassion, Determination and Thriving Together
Qualifications
To thrive in this role, you will have:
Experience managing teams or multiple sites
Strong leadership capability with experience in coaching, performance management and operational delivery
Commercial acumen and confidence managing budgets, forecasts and financial KPIs
Strong stakeholder engagement skills, including working with Services Australia and community organisations
Ability to work to KPIs and lead others to deliver high‑quality outcomes
A genuine belief in our purpose: connecting people and business so both can thrive
A current driver’s licence and reliable vehicle
Employment Services Experience highly regarded
Additional Information
atWork Australia’s Perks:
We believe in supporting you, so you can support others. You’ll enjoy:
12 weeks Paid Parental Leave
Leadership development & national career pathways across MedHealth
Quarterly recognition programs & social events
Employee Assistance Program (EAP) & wellbeing initiatives
Fitness Passport
Salary packaging & ability to purchase additional leave
All the tools and tech you need to thrive
Quarterly performance incentives
No Weekends or Nights
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Start of main content
Job title, keywords or company
South Australia
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in South Australia
0 jobs
Female Support Worker
Vision Disability Services
Munno Para SA
Visited 7 days ago
Inspector - Special Services Group
NDE Solutions
Adelaide SA 5000
Health insurance
Gym membership
Insurance services
Employee assistance program
Service Manager
Often responds within 1 day
atWork Australia
Elizabeth SA 5112
Parental leave
Employee assistance program
Salary packaging
View similar jobs with this employer
Trades Assistant – Learn Caulking (Training Provided)
Correct Caulking
Adelaide SA 5000
Referral program
Visited 8 days ago
Babysitter/Nanny
SafeNest BabySitting
Greater Adelaide SA
Visited 6 days ago
Land Management Officer | Kangaroo Island
Often responds within 7 days
Australian Wildlife Conservancy
Kingscote SA
Visited 5 days ago
Maintenance Officer
ACH Group
Greater Adelaide SA
Health insurance
Employee assistance program
Salary packaging
Customer Service Officer
AnglicareSA
Hindmarsh SA 5007
Parental leave
Health insurance
Gym membership
Employee assistance program
Salary packaging
Visited 6 days ago
Receptionist
Often responds within 1 day
Pro Active Health
Para Hills SA 5096
Gym membership
Onsite gym
Service Coordinator - Adelaide
BET Group Global
Greater Adelaide SA
Dispatch Storeperson
IM Partners
Greater Adelaide SA
Opportunities for promotion
Customer Service Representative
Vinidex Pty Ltd (Australia)
Greater Adelaide SA
Parental leave
Employee assistance program
On-site parking
Visited 5 days ago
Customer Support Specialist - Japanese Speaker
TeamViewer Germany GmbH
Adelaide SA 5000
Visited 7 days ago
Program Manager
Often responds within 1 day
Datacom
Adelaide SA 5000
Visited 7 days ago
Field Sales Consultant
Often responds within 1 day
Red Energy
Adelaide SA 5000
Paid training
Employee discount
Uniform provided
Company tablet
Visited 8 days ago
Facilities Manager
Cushman & Wakefield
Adelaide SA 5000
Private Piano Teacher (WFH)
Piano Generation
South Australia
Professional development assistance
Work from home
On-site parking
ServiceNow Consultant
Sysintegra Pty Ltd
Adelaide SA 5000
On-the-job training
Exercise Physiologist
Often responds within 1 day
Healthstin
Salisbury North SA 5108
Professional development assistance
Employee mentoring program
Gym membership
Visited 6 days ago
Employee Support - Panorama
Bedford
Panorama SA 5041
Visited 4 days ago
Research Associate
University of Canberra
Bruce SA
Health insurance
Employee assistance program
People Partner - Panorama
Bedford
Panorama SA 5041
Visited 4 days ago
Gaming Analyst
SkyCity Entertainment Group
Greater Adelaide SA
Research and Evaluation Officer - Adelaide
The Kids Research Institute Australia
Greater Adelaide SA
Health insurance
Employee discount
Extended annual leave
Salary packaging
Hatchery Technician
Yumbah Aquaculture
Arno Bay SA
Visited 6 days ago
People also searched:
Employers: Post a Job
atWork Australia
Company Description
Have you ever thought, “I want the work I do to be meaningful”?
At atWork Australia, that’s exactly what you’ll find because we believe work’s for everyone.
We connect people and business so both can thrive. Since 2003, atWork Australia have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment.
We believe work has the power to transform lives and we’re passionate about helping people realise their potential.
You must be a Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
Job Description
We’re now seeking a Service Manager to lead Job Coaches and InWork Support Coaches across multiple sites. If you’re a people‑leader who thrives on performance, compliance, community engagement and developing capability, this role offers purpose, variety and impact.
You’ll be joining a team that lives our values of Integrity, Compassion, Determination and Thriving Together, these guide the way we support clients, our communities and each other.
In this multi‑site leadership role, you will:
Lead, coach and develop Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes
Drive performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded
Oversee service delivery, workflow and client experience across multiple locations
Ensure full contractual compliance with Employment Services requirements, including audits, quality standards and documentation
Manage financial performance including forecasting, budgeting and achieving ESA profitability targets
Recruit, induct and onboard new team members and manage performance through regular coaching and the Managing for Excellence framework
Build strong relationships with Services Australia, local employers and community partners
Identify operational risks, compliance issues and opportunities for continuous improvement
Promote a values‑driven culture grounded in Integrity, Compassion, Determination and Thriving Together
Qualifications
To thrive in this role, you will have:
Experience managing teams or multiple sites
Strong leadership capability with experience in coaching, performance management and operational delivery
Commercial acumen and confidence managing budgets, forecasts and financial KPIs
Strong stakeholder engagement skills, including working with Services Australia and community organisations
Ability to work to KPIs and lead others to deliver high‑quality outcomes
A genuine belief in our purpose: connecting people and business so both can thrive
A current driver’s licence and reliable vehicle
Employment Services Experience highly regarded
Additional Information
atWork Australia’s Perks:
We believe in supporting you, so you can support others. You’ll enjoy:
12 weeks Paid Parental Leave
Leadership development & national career pathways across MedHealth
Quarterly recognition programs & social events
Employee Assistance Program (EAP) & wellbeing initiatives
Fitness Passport
Salary packaging & ability to purchase additional leave
All the tools and tech you need to thrive
Quarterly performance incentives
No Weekends or Nights
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
💡 Quick Summary
Seeking a career-building opportunity? The Service Manager position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
