Service Manager - ACT

💰 $5,040 - $8,064 (Est.) 📍 Acton ⏰ Part Time 🕐 4 days ago

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Acton ACT

50 km


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Service Manager - ACT
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VAE Group







The Company

Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with over 400 employees and have 12 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time.

With a reputation for delivering top-notch solutions, we thrive on teamwork, growth, and a little fun along the way. We pride ourselves in trust, integrity, relentless focus on safety and innovative expert staff which together deliver outstanding results and live our brand’s values of Energy – Synergy – Success.

What we offer

Competitive salary and benefit package
Flexible & supportive working environment
Great team culture, supportive leadership
Strong safety focus
Financial wellness programs
Discounted private health insurance
Generous employee discounts via our benefit platform – the VAULT
Personal and professional development
Employee Assistance Program (EAP) – immediate family included
Free parking onsite
What You'll Do

Reporting to the Chief Operating Officer - Service and based in Canberra , this role holds full accountability for ACT service operations, driving revenue growth across the Canberra market, maximising profitability, and building long-term customer partnerships while delivering consistent, reliable outcomes for customers, employees, and subcontractors.

Some key accountabilities include but are not limited to:

Lead and develop a high-performing, sales-focused service team
Own the service P&L, driving revenue, margin (GM/EBIT) and productivity
Manage and grow key customer accounts and long-term partnerships
Identify and convert new business and service contract opportunities
Take full accountability for service operations, delivery and performance
Oversee financials including forecasting, WIP, invoicing and reporting
Support tenders, quotations and contract lifecycle (incl. warranty/DLP conversion)
Provide technical and operational support where required
Drive safety, quality and risk compliance across all activities
What You'll Bring

Proven experience in a Service Manager or similar role
Strong leadership and people management capability
Commercial acumen with proven ability to drive growth and profitability
Excellent customer, communication and negotiation skills
Ability to lead in a fast-paced, performance-driven environment
Culture

Most importantly the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy and Success . We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover.

Diversity & Inclusion

At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation. We’re searching for like-minded people that complement our core principles and company culture.

If you’re looking to advance your career in a high-performing, people-focused business, we’d love to have you on the VAE team!

💡 Quick Summary

Seeking a career-building opportunity? The Service Manager - ACT position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: VAE Group

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Service Manager - ACT in Acton is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Service Manager - ACT is an on-site position based in Acton. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Service Manager - ACT. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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