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Service Manager

Location: Newcastle, New South Wales

Category: Admin Executive

Full job description

Join our Northern Region Division as a Service Manager

In this key leadership role, you will be responsible for the overall running of the service and minor works delivery (cost, schedule, quality, information and contracts) with close interaction with clients and suppliers. The candidate will meet deadlines and deliver requirements for projects.

Why Join Star Group?

Work with a Tier 1 contractor on impactful projects

Lead a high-performing and respected team

Ongoing training, development and clear career pathways

Supportive leadership and strong company culture

Access to extra leave days to rest and reset

What You'll Be Doing

Lead and manage service delivery across reactive and preventative maintenance works.

Coordinate labour, resources, and materials for service operations

Drive productivity and performance across service teams

Develop and maintain strong client, supplier and subcontractor relationships

Deliver accurate costing, quoting and tender responses

Ensure projects meet compliance, safety, and quality standards

Analyse performance trends and implement improvements

Report on budgets, labour and service outcomes

What You’ll Bring

Trade-qualified in electrical or equivalent

Extensive experience in electrical service delivery and minor works

Strong leadership and people management skills

Proven ability to manage budgets, schedules and client relationships

Commercial and technical acumen

Familiarity with simPRO (or similar systems)

Full, unrestricted driver’s licence

Ready to Join Us?

At Star Group, we value skilled professionals who take ownership, drive delivery, and build strong client relationships. If you’re a motivated Service Manager looking to work on impactful projects and want to grow your career in a leading organisation, we’d love to hear from you.

Even if your experience doesn't align perfectly, contact our HR team at hima.oommen@star-group.com.au to explore future opportunities with us.

Star Group believes in diversity and is committed to providing Equal Employment Opportunity for all applicants. We welcome applicants from all walks of life, including various socio-economic, cultural, LGBTIQ, Aboriginal and Torres Strait Islander backgrounds.

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