Service Manager

💰 $3,800 - $6,080 (Est.) 📍 Taurikura

Job Description

Full job description
Job Type: Permanent
Location: Tauranga, NZ
Help shape the future of Education

We work to shape an education system that delivers equitable and excellent outcomes


Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.


About this role | Mō tēnei tūranga


Permanent, full-time
Tauranga, Bay of Plenty

The Service Manager role presents an exciting and rewarding opportunity to raise achievement, reduce disparity and help New Zealand's young learners to be the best they can be


We are looking for an experienced individual with management capabilities who can champion change and provide co-ordination and leadership that influences and motivates others through personal advocacy, vision and aspiration in a collaborative environment.


You will lead and work with a committed, professional team delivering a range of learning support specialist education services to tamariki and rangatahi. You and your team will work with whānau, communities, early childhood providers/Kōhanga Reo, schools/kura, Kura Kaupapa Māori and other Māori-medium settings to strengthen inclusive practices, raise student achievement, improve educational outcomes and deliver on communities' aspirations. You will have a key role facilitating the timely provision of services in response to local needs.


This permanent, full-time role is based at our Tauranga office, offering a fantastic lifestyle and work-life balance opportunity. (See the following link for more information on Tauranga as a destination: https://www.bayofplentynz.com/)


Applicants who live in the surrounding Bay of Plenty areas and are willing to commute may also be interested in this role.


Salary range: $115,624-$139,091 per annum + 3% KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience.


About you | Mōhou ake


The person we are looking for to fill this role will have the following capabilities and competencies:

experience in leading complex teams and managing workload and resource issues
effective and efficient communication skills with a range of internal and external stakeholders
proven ability in developing strong connections and networks across the Ministry, local education providers, iwi, communities and whānau to achieve educational priorities for the region
demonstrated ability to engage in a culturally responsive and respectful way with Māori, iwi, hapū, whānau and ākonga
experience at influencing and leading innovation, people, programmes and change, and fostering a collaborative and continuous-improvement-focused culture
experience in developing and delivering workplans that align to organisational strategies and work programmes
skills in brokering support from across the Ministry and other agencies to deliver joined up work programmes tailored to local needs
the ability to follow through and finish complex or sensitive tasks and issues
the ability to interpret and use data to inform and influence decision-making and monitor and report on outcomes
the ability to understand and apply the principles of Te Tirirti o Waitangi and tangata whenuatanga, including promoting tikanga and te reo Māori
a tertiary qualification in a relevant field (postgraduate preferred) or an equivalent level of practical experience is required
a full current driver licence as travel is a requirement of this role
the ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

About our group and team | Mātau rōpū ake

Te Mahau | Te Tai Whenua (Central) is a frontline group that collectively provides leadership and integrated services to the sector and others.

Learning Support is a critical part of the Te Mahau | Te Tai Whenua (Central) Group in the Ministry. We are charged with leading the education sector in ensuring that children and young people with additional learning needs are supported to achieve their full potential through education.

Our Learning Support specialists work closely with families, whānau, caregivers, schools and early childhood educators in English and Māori medium settings and other agencies to help maximise learning outcomes and promote social inclusion. (To learn more about Learning Support, the roles we offer, frequently asked questions, and more, click here.)


Are you ready to make a difference? | Kua rite koe mō tēnei mahi?


If this opportunity interests you, please submit your cover letter and resume by using the ‘Apply’ button (please do not email your application). In your cover letter, we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.


For further information, please contact Pennie Muldoon at 07 349 7464 and/or email Pennie.Muldoon@education.govt.nz.


Applications close at midnight on Monday, 20 October 2026.


We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.

 

💡 Quick Summary

Seeking a career-building opportunity? The Service Manager position is now open for candidates interested in the Education Jobs sector. This role in Taurikura offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.

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Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Service Manager in Taurikura is $3,800 - $6,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Service Manager is an on-site position based in Taurikura. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Service Manager. Previous experience in Education Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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