Job Description
Manage the Service Scores of the branch
· Responsible for management of day to day operations of the branch.
· Ensuring strict adherence to compliance, audit and regulatory requirements.
· Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request
· Branch Lobby and customer Queue management.
· Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
· Customer complains management and ensuring resolution of all complaints within TAT.
· Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
· Responsible for management of day to day operations of the branch.
· Ensuring strict adherence to compliance, audit and regulatory requirements.
· Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request
· Branch Lobby and customer Queue management.
· Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
· Customer complains management and ensuring resolution of all complaints within TAT.
· Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
💡 Quick Summary
Seeking a career-building opportunity? The Service Manager|BRANCH BANKING|Branch Banking position is now open for candidates interested in the Bank Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
