Job Description
Job Role:
.Manage the Service Scores of the branch .Responsible for management of day to day operations of the branch. .Ensuring strict adherence to compliance, audit and regulatory requirements. .Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request .Branch Lobby and customer Queue management. .Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. .Customer complains management and ensuring resolution of all complaints within TAT. .
Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirements:
.MBA/Graduate .Minimum work exp. - 4 years .Customer service oriented .People Management skills .Good communication abilities Ability to guide and monitor his/her reportees
.Manage the Service Scores of the branch .Responsible for management of day to day operations of the branch. .Ensuring strict adherence to compliance, audit and regulatory requirements. .Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request .Branch Lobby and customer Queue management. .Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. .Customer complains management and ensuring resolution of all complaints within TAT. .
Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirements:
.MBA/Graduate .Minimum work exp. - 4 years .Customer service oriented .People Management skills .Good communication abilities Ability to guide and monitor his/her reportees
💡 Quick Summary
Seeking a career-building opportunity? The Service Manager|BRANCH BANKING|Branch Banking position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
