Job Description
Department: Service SBU
Location: Belapur
JOB SUMMARY
Service maintenance at client’s site, commissioning at clients’ site, Visit during AMC contracts, coordination with service engineer.
LIST OF FUNCTIONS EXPECTATIONS
1. SERVICE AND MAINTAINANCE
• Visit the customers for complaint logged, attending technical difficulties and resolve the complaints of the customer.
• Identifying technical difficulties/ loopholes in the system & suggesting the remedy to the customers.
• Giving feedback to customers with respect to solutions for their problems.
• Updating Service Engineer/ Sales personnel regarding the status of the complaint within 24 hrs from the receipt of complaint.
• Identifying & reporting about the different types of equipment’s installed at Client’s site.
• Checking all the parameters of the system of the customer & suggest whether it’s appropriate.
• Commissioning of the system at Customer’s site.
• Handling replacement & refurbishment tasks at customer’s end.
• Servicing to be done in 48 hours inside Mumbai and 72 hours outside Mumbai
2. REPORTS
• Submitting weekly report on:
a) The complaints attended & resolved on a daily basis.
b) The Spares & refurbishments replaced at customer’s site.
3. SPARES
• Forward enquiries/ requirement to spares from site.
4. VISITS
• Visit to godown as required.
• Visit to Client’s site for AMC/ Commissioning
Qualification:
Electrical Engineering / ITI courses (pump/ electrical )
Work Experience:
Fresher
Age limit:
Max 24
Skills required:
Should be Good in communication skills, convincing skills, analytical skills, handling work pressure,
Location: Belapur
JOB SUMMARY
Service maintenance at client’s site, commissioning at clients’ site, Visit during AMC contracts, coordination with service engineer.
LIST OF FUNCTIONS EXPECTATIONS
1. SERVICE AND MAINTAINANCE
• Visit the customers for complaint logged, attending technical difficulties and resolve the complaints of the customer.
• Identifying technical difficulties/ loopholes in the system & suggesting the remedy to the customers.
• Giving feedback to customers with respect to solutions for their problems.
• Updating Service Engineer/ Sales personnel regarding the status of the complaint within 24 hrs from the receipt of complaint.
• Identifying & reporting about the different types of equipment’s installed at Client’s site.
• Checking all the parameters of the system of the customer & suggest whether it’s appropriate.
• Commissioning of the system at Customer’s site.
• Handling replacement & refurbishment tasks at customer’s end.
• Servicing to be done in 48 hours inside Mumbai and 72 hours outside Mumbai
2. REPORTS
• Submitting weekly report on:
a) The complaints attended & resolved on a daily basis.
b) The Spares & refurbishments replaced at customer’s site.
3. SPARES
• Forward enquiries/ requirement to spares from site.
4. VISITS
• Visit to godown as required.
• Visit to Client’s site for AMC/ Commissioning
Qualification:
Electrical Engineering / ITI courses (pump/ electrical )
Work Experience:
Fresher
Age limit:
Max 24
Skills required:
Should be Good in communication skills, convincing skills, analytical skills, handling work pressure,
💡 Quick Summary
Seeking a career-building opportunity? The Service Mechanic - Pump position is now open for candidates interested in the Mechanic Jobs sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Mechanic Jobs is a plus.
