Job Title: Service Now Business Analyst/Functional Analyst

Location: Remote

Status: Remote

Employment Type: Full-Time

Clearance Level: Top Secret

Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)

Experience: 3+ Years of experience in Business Analyst or Functional Analyst role and 2+ years of experience with Service Now

Benefits: Competitive salary and bonus structure, Comprehensive health insurance, 401(k) with company match, Generous PTO, and remote work options.

Application: Apply here or on our Careers Page @ Careers - Metronome (wearemetronome.com); email your resume to [email protected]. Recommend this job and share with a friend.

About Metronome:

We are a leading tech company that provides unique technical solutions with skilled teams of clear pros. We aim to be a spark that ignites passion for our customers and each other. Our company, our teams, and our people are sparks. Our passion and energy ignite those we interact with and spread like wildfire. It's not a lofty dream or an overstatement. It's a fact. It's also our purpose. Check out our website at Home - Metronome (wearemetronome.com)

Job Overview:

The Business Analyst will gather requirements and ensure the successful testing and deployment of ServiceNow solutions. You will work with business units to identify needs and create functional specifications for developers.

Required Skills
• Gather and document business requirements for ServiceNow solutions.
• Work with development and testing teams to validate ServiceNow features.
• Create functional specs and test plans for ServiceNow deployments.
• Ensure alignment between business goals and technical implementation.
• 3+ years of experience as a business analyst or functional analyst.
• 2+ year of experience with ServiceNow.
• ServiceNow Certified System Administrator or Certified Implementation Specialist.
• Strong understanding of agile methodologies

About Metronome, LLC

Metronome is a spark that ignites passion for our customers and each other. We offer professional services to Government customers that keep projects pulsing. We believe in taking care of people so they can put their best foot forward to support the mission.

Background Screening/Check/Investigation: Successful Completion of a Background Check will be required as a condition of hire.

Benefits: Metronome offers a comprehensive benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefit eligibility is determined on the type of position (full-time, part-time, temporary). Metronome's range of benefits include, but are not limited to, Medical, Vision & Dental Insurance, Life Insurance, Paid Time-Off & Company Paid Holidays, Personal Development & Learning Opportunities.

Application Process: Please follow all instructions carefully. Errors or omissions may affect your consideration for employment.

Select Create Profile and Apply to Requirement

Complete your Profile and Answer the Questionnaire

Upload a current resume

Complete the Online Application and Submit

Evaluation Process: Metronome will evaluate applicants based on how well they meet the qualifications of the position above. Your completed application (including questionnaire, resume, and online application) will be used to determine your eligibility and how well you meet the qualifications for this position.

Your responses to the questionnaire may be compared to your resume and application; if either your resume or application contradicts or does not support your responses, you will disqualify yourself and not receive further consideration for this job.

Equal Employment Opportunity Policy

Metronome does not discriminate in employment on the basis of race, color, religion, *** (including pregnancy and gender identity), national origin, political affiliation, ****** orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Metronome is committed to providing reasonable accommodations to applicants with disabilities where appropriate. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Applicants requiring reasonable accommodation for any part of the application process or hiring process should contact Metronome Human Resources at [email protected] or 703-957-4082. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.