Service Now Developer

ServiceNow Developer

Min Exp : 4yrs relevant experience on ServiceNow Core Development & Integrations.

Min Skillset : Worked on ServiceNow products (HRSD), JavaScript, Angular JS, HTML/CSS.

Min Certifications : Mandatory to have CSA (Certified ServiceNow Admin), Good to have CIS/CAD.

Responsibilities for ServiceNow Developer.

 ServiceNow Developer with experience on HRSD etc, Configure/Enhance the ServiceNow Platform to meet

the Identified Business requirements and Functional needs.
• Utilize ServiceNow Plugins/Automation tools to build Innovative Solutions.
• HR Cases and HR Service catalog experience
• HR Employee centre portal hands on experience
• End to end knowledge on HR Modules configurations and workflows.
• Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file based

transfers, etc.
• Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and

Implementing Bug-Fixes.

 Provide configuration options to meet specific Requirements, identifying respective Pros and Cons for each

option.

 Participate in user story grooming session, elaboration and design sessions.

 Review user stories to understand requirements and technical architecture documentation for solution.

 Troubleshoot any errors found in the ServiceNow configuration.

 Complete the deployment of solutions across sub-production and production environments.

 Provide training for each tools functionality both in person and through using other methods.

 Document, maintain and update policies, procedures and controls for the operation of the ServiceNow

platform.

 Identify Gaps and Commit to the Continuous Improvement.

 Ensure that ServiceNow standard practices are utilized for all configurations and customizations.

 Create the technical, functional, upgrade/build/configuration documentations and release notes.

 Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and

Implementing Bug-Fixes.

 Adhere to the best practices during deployment of solutions across Sub-Production and Production

environments.

 Review user stories to understand business needs and technical architecture documentation for solution.

 Should be flexible to accommodate Project support hours.

Required Qualifications.

 Minimum of 4 years, 4-6 years(Consultant) of ServiceNow Developer Experience in a Large - Complex environment is required.
• Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script

Includes, Business Rules, Mid Server Configuration & Architecture, ACL’s, Import Sets, Transform

Maps and Update sets.
• Advanced Knowledge and experience with JavaScript, HTML, CSS, Bootstrap, JSON, REST and

SOAP.
• Should be an Subject matter expertise, who will act as Technical Product Advocate by designing /developing / supporting various ServiceNow Products; with a blend of expertise in ITSM, SPM

within ServiceNow platform.
• Researches and evaluates alternative solutions and recommends the most efficient and cost-

effective solutions.
• Experience with Asset, CMDB, Orchestration and ServiceWatch.
• Leads & guides Team / Manage major project deliverables.

 Proficient in Agile development and all phases of the Application Development Lifecycle.

 Must be professional, well-spoken and able to interact with onsite teams and customers.

 Must be self-directed and able to manage competing priorities and proactively communicate when conflicts

arise.

 Strong problem solving and analytical skills.

Preferred Qualifications

 ITIL v3 / v4

 Agile / Scrum Certified.

 Good to have ServiceNow CIS (one or more areas e.g. ITSM, ITBM, HRSD, CSM etc.)

Skills: servicenow,architecture,css,advanced