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Acton ACT
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jobs in Acton ACT
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BaptistCare
Service Scheduler – Home Care
Do you enjoy fast-paced, jigsaw puzzle-like challenges where every day brings something new and exciting? If you thrive in dynamic environments and love solving problems on the fly, this could be the perfect role for you. Flexibility and resilience are key qualities we value, as our fast-paced environment often requires swift adjustments and creative problem-solving.
About the role
As a Service Scheduler in Home Care, you will
schedule and allocate our customer services to care workers with consideration to the customers individual care needs, by using our care worker attributes and availability.
work closely with Care Facilitators to develop rosters that meet our customer needs whilst aligning with the BaptistCare Enterprise Agreement, communicate with customers to confirm service appointments and address any customer queries in relation to their scheduled services.
maintain data accuracy ensuring customer information and service details are correct including appropriate attributes.
Hybrid role - work one day from the BaptistCare office, 4 days from home
Regions covered from South West Sydney, Southern Highlands, Goulburn and Canberra
Core business hours of 8.30am - 4.30pm
What you’ll bring
Essential competencies include:
Excellent organisational and time management skills
Strong communication abilities, both verbal and written
Ability to work under pressure and juggle competing priorities
Familiarity with scheduling software or willingness to learn
Positive attitude and ability to problem-solve
Understand and value BaptistCare’s Christian identity
Previous experience in a service scheduling, administration, or customer service role (desirable)
Knowledge of Home Care programs and funding (desirable)
About Us
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.
The Employee Benefits are endless when you join BaptistCare!
Enjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your well-being, employee referral program and retail discounts to name a few.
Have more questions? For a confidential discussion, please email mytalent@baptistcare.org.au and one of our Talent Acquisition Partners will be in touch. Agency applications are not accepted at this time.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.
Back to job listing
Start of main content
Job title, keywords or company
Acton ACT
50 km
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
Date posted
filter
jobs in Acton ACT
1,000+ jobs
Handyperson
MERCURE
Braddon ACT 2612
On-site parking
Visited 3 hours ago
Grounds & Maintenance Officer
Levande
Page ACT 2614
Visited 3 hours ago
View similar jobs with this employer
Crane Operators x 3 (Tower and Mobile)
Worksforyou
Canberra ACT
Visited 5 hours ago
Dogmen x 3
Worksforyou
Canberra ACT
Visited 35 minutes ago
Delivery Driver and Kitchen Hand
Arnolds ribs and pizza
Greenway ACT 2900
Security Specialist - ICT & Facilities Controls
Often responds within 1 day
Centorrino Technologies
Fyshwick ACT
Technical Officer
Australian National University
Canberra ACT 2601
Parental leave
Annual leave
Mechanical Trades Assistant/Bus Detailer - Canberra
Murrays
Canberra ACT
On-the-job training
Vehicle Logistics officer
Veolia Environmental Services
Queanbeyan NSW 2620
Parental leave
Insurance services
Employee assistance program
Paid volunteer leave
Distribution Officer
Australian Red Cross Lifeblood
Garran ACT 2605
Parental leave
Employee assistance program
Salary packaging
Company car
ILS Officer
Downer Group
Canberra ACT
Dental Assistant/Receptionist Belconnen
Pacific Smiles Group
Canberra ACT
On-the-job training
Service Scheduler
Baptistcare WA
Canberra ACT 2601
Referral program
Salary packaging
Service Scheduler
BaptistCare
Canberra ACT 2601
Referral program
Salary packaging
Catering Assistant (Boardroom & Client Floor)
Clayton Utz
Canberra ACT
Client Delivery Executive
Unisys
Canberra ACT
View similar jobs with this employer
Communication Advisers | Full-time Permanent
ACT Executive
Canberra ACT
Food and Beverage Attendant(Full Time)-National Convention Centre
Crowne Plaza Hotels & Resorts
Canberra ACT
Parental leave
Birthday leave
Material Support Technician
Australian National University
Canberra ACT 2601
Allocator
Boral
Canberra ACT
Business Manager | Full-time Temporary with a Possibility of Permanency
Education
Canberra ACT
Customer Experience Specialist, Canberra
Tesla
Canberra ACT 2601
C4 Design Analyst
Downer Group
Canberra ACT
Experienced After School Babysitter
We Need a Nanny
Googong NSW
Expressions of Interest - Store Manager & Assistant Manager - ACT
Cotton On Group
Canberra ACT
People also searched:
Employers: Post a Job
BaptistCare
Service Scheduler – Home Care
Do you enjoy fast-paced, jigsaw puzzle-like challenges where every day brings something new and exciting? If you thrive in dynamic environments and love solving problems on the fly, this could be the perfect role for you. Flexibility and resilience are key qualities we value, as our fast-paced environment often requires swift adjustments and creative problem-solving.
About the role
As a Service Scheduler in Home Care, you will
schedule and allocate our customer services to care workers with consideration to the customers individual care needs, by using our care worker attributes and availability.
work closely with Care Facilitators to develop rosters that meet our customer needs whilst aligning with the BaptistCare Enterprise Agreement, communicate with customers to confirm service appointments and address any customer queries in relation to their scheduled services.
maintain data accuracy ensuring customer information and service details are correct including appropriate attributes.
Hybrid role - work one day from the BaptistCare office, 4 days from home
Regions covered from South West Sydney, Southern Highlands, Goulburn and Canberra
Core business hours of 8.30am - 4.30pm
What you’ll bring
Essential competencies include:
Excellent organisational and time management skills
Strong communication abilities, both verbal and written
Ability to work under pressure and juggle competing priorities
Familiarity with scheduling software or willingness to learn
Positive attitude and ability to problem-solve
Understand and value BaptistCare’s Christian identity
Previous experience in a service scheduling, administration, or customer service role (desirable)
Knowledge of Home Care programs and funding (desirable)
About Us
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.
The Employee Benefits are endless when you join BaptistCare!
Enjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your well-being, employee referral program and retail discounts to name a few.
Have more questions? For a confidential discussion, please email mytalent@baptistcare.org.au and one of our Talent Acquisition Partners will be in touch. Agency applications are not accepted at this time.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.
Back to job listing
💡 Quick Summary
Seeking a career-building opportunity? The Service Scheduler position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.