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Acton ACT
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Baptistcare WA
Service Scheduler
498404
Canberra, ACT, Australia, 2601
Goulburn, NSW, Australia, 2580
Mittagong, NSW, Australia, 2575
Permanent Full-Time
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Service Scheduler – Home Care
Do you enjoy fast-paced, jigsaw puzzle-like challenges where every day brings something new and exciting? If you thrive in dynamic environments and love solving problems on the fly, this could be the perfect role for you. Flexibility and resilience are key qualities we value, as our fast-paced environment often requires swift adjustments and creative problem-solving.
About the role
As a Service Scheduler in Home Care, you will
schedule and allocate our customer services to care workers with consideration to the customers individual care needs, by using our care worker attributes and availability.
work closely with Care Facilitators to develop rosters that meet our customer needs whilst aligning with the BaptistCare Enterprise Agreement, communicate with customers to confirm service appointments and address any customer queries in relation to their scheduled services.
maintain data accuracy ensuring customer information and service details are correct including appropriate attributes.
Hybrid role - work one day from the BaptistCare office, 4 days from home
Regions covered from South West Sydney, Southern Highlands, Goulburn and Canberra
Core business hours of 8.30am - 4.30pm
What you’ll bring
Essential competencies include:
Excellent organisational and time management skills
Strong communication abilities, both verbal and written
Ability to work under pressure and juggle competing priorities
Familiarity with scheduling software or willingness to learn
Positive attitude and ability to problem-solve
Understand and value BaptistCare’s Christian identity
Previous experience in a service scheduling, administration, or customer service role (desirable)
Knowledge of Home Care programs and funding (desirable)
About Us
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.
The Employee Benefits are endless when you join BaptistCare!
Enjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your well-being, employee referral program and retail discounts to name a few.
Have more questions? For a confidential discussion, please email mytalent@baptistcare.org.au and one of our Talent Acquisition Partners will be in touch. Agency applications are not accepted at this time.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.
Back to job listing
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
500+ jobs
Library Reading Rooms
National Library of Australia
Canberra ACT
Workplace Coordinator
JLL
Canberra ACT
View similar jobs with this employer
Client Support Officer (Aboriginal/Torres Strait Islander Identified)
Aboriginal Legal Service
Canberra ACT
Salary packaging
Visited 11 hours ago
Assistant Director, ****** Violence Responses (Co-Located) | Full-time Permanent
Justice and Community Safety
Canberra ACT
Visited 10 hours ago
Executive Level 1 - Assistant Director, Internal Budgeting and Reporting
Department of Health, Disability and Ageing
Woden ACT
Visited 10 hours ago
Executive Officer - ACT Emergency Services Agency | Temporary
Justice and Community Safety
Canberra ACT
Visited 11 hours ago
Assistant Director, Reporting | Full-time Temporary with a Possibility of Permanency
Infrastructure Canberra
Canberra ACT
Visited 12 hours ago
Assistant Store Manager | OPSM | Canberra City, ACT
Often responds within 1 day
OPSM
Canberra ACT
Visited 10 hours ago
Business Manager | Full-time Temporary with a Possibility of Permanency
Education
Canberra ACT
Visited 11 hours ago
Casual Receptionist - National Convention Centre
Crowne Plaza Hotels & Resorts
Canberra ACT
Visited 11 hours ago
Communications and Content Design Officer | Full-time Temporary with a Possibility of Permanency
Chief Minister, Treasury and Economic Development
Canberra ACT
ICT Procurement Officer - APS Level 5
Australian Government
Canberra ACT
Visited 12 hours ago
Catering Assistant (Boardroom & Client Floor)
Clayton Utz
Canberra ACT
Visited 11 hours ago
ACT Fire and Rescue Executive Support Officer | Full-time Permanent
Justice and Community Safety
Canberra ACT
Training Officer | Full-time Permanent
City and Environment
Canberra ACT
ACMA - Human Resources Adviser - APS 5
Australian Communications and Media Authority
Canberra ACT
Visited 10 hours ago
Director, Social Services Regulation | Full-time Temporary
Health and Community Services
Canberra ACT
Visited 10 hours ago
Workers Compensation Claims Consultant
Insurance Australia Group
Canberra ACT
Parental leave
Health insurance
Annual leave
Insurance services
Work from home
Visited 12 hours ago
Vehicle Readiness Specialist, Canberra
Tesla
Canberra ACT 2601
Visited 11 hours ago
Enquiry Officer
Australian National University
Canberra ACT 2601
Visited 12 hours ago
Coordinator, Library Donation Project
Australian National University
Canberra ACT 2601
Salary packaging
Assistant Director ACT Freedom of Information | Full-time Temporary
Independent Statutory Offices including boards,...
Canberra ACT
Visited 10 hours ago
Coordinator, Library Acquisitions
Australian National University
Canberra ACT 2601
Salary packaging
Visited 11 hours ago
Associate Dispenser | OPSM | C | ACT | Gungahlin
Often responds within 1 day
OPSM
Gungahlin ACT
Visited 11 hours ago
Service Scheduler
Baptistcare WA
Canberra ACT 2601
Referral program
Salary packaging
Visited 11 hours ago
People also searched:
Employers: Post a Job
Baptistcare WA
Service Scheduler
498404
Canberra, ACT, Australia, 2601
Goulburn, NSW, Australia, 2580
Mittagong, NSW, Australia, 2575
Permanent Full-Time
Add to favourites
Service Scheduler – Home Care
Do you enjoy fast-paced, jigsaw puzzle-like challenges where every day brings something new and exciting? If you thrive in dynamic environments and love solving problems on the fly, this could be the perfect role for you. Flexibility and resilience are key qualities we value, as our fast-paced environment often requires swift adjustments and creative problem-solving.
About the role
As a Service Scheduler in Home Care, you will
schedule and allocate our customer services to care workers with consideration to the customers individual care needs, by using our care worker attributes and availability.
work closely with Care Facilitators to develop rosters that meet our customer needs whilst aligning with the BaptistCare Enterprise Agreement, communicate with customers to confirm service appointments and address any customer queries in relation to their scheduled services.
maintain data accuracy ensuring customer information and service details are correct including appropriate attributes.
Hybrid role - work one day from the BaptistCare office, 4 days from home
Regions covered from South West Sydney, Southern Highlands, Goulburn and Canberra
Core business hours of 8.30am - 4.30pm
What you’ll bring
Essential competencies include:
Excellent organisational and time management skills
Strong communication abilities, both verbal and written
Ability to work under pressure and juggle competing priorities
Familiarity with scheduling software or willingness to learn
Positive attitude and ability to problem-solve
Understand and value BaptistCare’s Christian identity
Previous experience in a service scheduling, administration, or customer service role (desirable)
Knowledge of Home Care programs and funding (desirable)
About Us
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.
The Employee Benefits are endless when you join BaptistCare!
Enjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your well-being, employee referral program and retail discounts to name a few.
Have more questions? For a confidential discussion, please email mytalent@baptistcare.org.au and one of our Talent Acquisition Partners will be in touch. Agency applications are not accepted at this time.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.
Back to job listing
💡 Quick Summary
Seeking a career-building opportunity? The Service Scheduler position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.