As part of the Fortune 500 Bosch Group and one of the world’s leading suppliers of drive and control technologies, Bosch Rexroth ensures efficient, powerful and safe movement in machines and systems of any size. The company bundles global application experience in the market segments of Mobile Applications, Machinery Applications and Engineering and Factory Automation.

It enables fully connected applications with intelligent components, tailored system solutions, and services. Bosch Rexroth offers its customers hydraulics, electric drives and controls, gear technology, linear motion, assembly technology, power units and systems to all facets of the mining and industrial sectors including software and interfaces to the Internet of Things.


Job Description

We have an opportunity available within our service department at our newly created facility in Clayton branch, VIC. Looking for an experienced External Service Supervisor who can plan, coordinate and control the activities of the Service team to maintain Customer Satisfaction and meet the organisational and operational targets. This role will suit a team player who enjoys working in a busy and fast-paced environment. Reporting to the Service Manager, the successful applicant will be responsible for:

Position Tasks:

Ensuring all HSE procedures are followed, and all incidents are reported accordingly.
Quote, Coordinate & Oversee all Field Service activities
Service Sales (drive existing strategies, visit customers, sell service products like maintenance contracts etc.)
Ensure Target for Turnover is achieved within your team
Quality (Lead time, NCR, customer feedback, Quality action list, Calibration, testing and tagging, certification, tool listings, etc.)
Ensure Employee Training (competence management) is up to date
Supervise employees, contractors and visitors as required from HSE and Quality perspective

Qualifications

Requirements:

Australian Permanent Resident or Australian Citizen
Mechanical Trade certificate with minimum 5 years post-trade experience
Able to demonstrate a high-level technical knowledge of major hydraulic components
Previous experience in hydraulic component repair
Excellent communication, interpersonal and organisation skills
Effective teamwork skills and attention to detail

Additional Information

The benefits of working at Bosch:

We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you a new and exciting opportunity so you can achieve your full potential.

We offer our employees:

Excellent hourly rate, benefits and overtime pay – Permanent position
Company Vehicle
Company laptop, and mobile phone.
Exciting, challenging and rewarding position with a market leading company
Excellent working conditions
Good team environment with a strong company culture and values
Diverse and exciting career opportunities, both local and international.
Staff discounts on Bosch and affiliated-brand products.
Company social events and BBQ's.
To apply, please submit your cover letter and resume through the on-line application link.