Job Description
The Service Team Leader - Branch Banking will be responsible for overseeing the day-to-day operations of a large branch, ensuring smooth delivery of services to customers. Key responsibilities include managing a team of staff, coordinating audits, and driving service excellence.
Main Responsibilities
- Oversee the day-to-day operations of a large branch, ensuring efficient delivery of services to customers
- Manage a team of staff, including tellers, relationship managers, and other support personnel
- Coordinate audits to ensure compliance with regulatory requirements and company policies
- Drive service excellence, enhancing customer satisfaction and loyalty
Requirements
- Graduation or post-graduation degree from a recognized university
- Minimum 6-8 years of experience in branch banking operations
- Strong leadership skills, with ability to manage and motivate a team
- Excellent communication and interpersonal skills
About Our Company
Kotak Mahindra Bank is a leading Indian private sector bank, offering a wide range of financial services to individuals, corporations, and institutions.
Main Responsibilities
- Oversee the day-to-day operations of a large branch, ensuring efficient delivery of services to customers
- Manage a team of staff, including tellers, relationship managers, and other support personnel
- Coordinate audits to ensure compliance with regulatory requirements and company policies
- Drive service excellence, enhancing customer satisfaction and loyalty
Requirements
- Graduation or post-graduation degree from a recognized university
- Minimum 6-8 years of experience in branch banking operations
- Strong leadership skills, with ability to manage and motivate a team
- Excellent communication and interpersonal skills
About Our Company
Kotak Mahindra Bank is a leading Indian private sector bank, offering a wide range of financial services to individuals, corporations, and institutions.
💡 Quick Summary
Seeking a career-building opportunity? The Service Team Leader - Branch Banking position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
