Job Description
WHY JOIN US?!
100% Employer funded health, dental, and vision coverage
RRSP matching program
Retention Bonus
Family-operated business
Ketek Group Inc:
From its 10 locations in Western and Northern Canada, Ketek is able to provide services and rental equipment to clients throughout the region’s oil and gas, mining, construction, and municipal sectors.
Position Background:
The Service Technician is integral to Ketek’s operations and is essential in assuring client retention through the provision of hands-on customer service. The Service Technician's responsibilities include traveling to customers' locations, remotely accessing equipment, and performing routine maintenance.
Responsibilities and Duties:
Field Service:
Take instruction from Project Manager and/or Dispatch to ensure tasks are completed in a safe manner
Transport Ketek equipment in a safe manner, ensuring all Journey Management requirements are followed
Comply with all provincial transportation requirements
Install, troubleshoot, and demobilize Ketek equipment for the benefit of the client and providing instructions on the proper usage of the item
Perform routine maintenance on Ketek equipment
Use, clean, and maintain the different tools required at the worksite
Perform routine onsite housekeeping duties
Establish and promote excellent Client relationships through clear and accurate communication
Shop Operations:
Receive, understand and execute instructions from Shop Foreman and senior employees
Clean equipment and tools
Disassemble equipment, if needed, to thoroughly clean
Identify faulty/damaged equipment and/or defective materials and inform supervisor of problem
Determine the correct type of tools/equipment to be used for a specific task
Utilize checklists, inspections, work procedures and safety guidelines to complete tasks
Complete assigned tasks in a safe, efficient and timely manner
Perform routine housekeeping duties in the shop
Other Duties:
Complete all required paperwork on a daily basis, including hazard assessment and Daily Job Control Sheet
Cooperate with Training department for scheduling of new/recertification training
Observe all safety procedures and use proper Personal Protective Equipment
Ensure all Ketek’s work procedures, policies and Occupational Health and Safety regulations are followed
Represent Ketek in a light that is commensurate with the values of Management and the Corporate Vision and Mission Statements
Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Working Conditions:
Physical Demands:
Regularly required to stand/sit, talk/hear, stoop, climb, lift, balance, kneel and use of hands/fingers to operate tools, machinery and materials
Moderate to heavy lifting (up to 50lbs) may be required
Use of mechanical aids: overhead crane, forklift, pallet jack, and dolly may be required
Regular exposure to loud noises and metal particulates - hearing and respiratory protection is provided when needed
Potential exposure to acetylene gas, fumes, oil, and paint residue
Exposure to sharp edges, pinch points, trip and slip hazards, and blind spots
May be required to work in high, precarious places that are near moving parts and/or electrical works or in confined spaces
Work Environment:
Field environment (85%) and shop environment (15%)
Required to work weekends and outside of regular office hours
Required to work outside in all different weather conditions including extreme cold and heat
Qualifications and Skills:
Fluent in the English language (reading, written, spoken)
Minimum 3 years’ oilfield and/or construction experience
Valid Class 5 with Clean Driver's Abstract
High School Diploma and/or a Journeyman Trade ticket
Ability to deal with the public in a positive, courteous, and respectful manner
Ability to handle multiple tasks and frequent demanding deadlines
Ability to handle changing schedules and priorities, with high-level prioritization skills
Strong work ethic and organizational planning skills with attention to detail
Ability to work independently or as part of a team
Effective verbal and listening communication skills
100% Employer funded health, dental, and vision coverage
RRSP matching program
Retention Bonus
Family-operated business
Ketek Group Inc:
From its 10 locations in Western and Northern Canada, Ketek is able to provide services and rental equipment to clients throughout the region’s oil and gas, mining, construction, and municipal sectors.
Position Background:
The Service Technician is integral to Ketek’s operations and is essential in assuring client retention through the provision of hands-on customer service. The Service Technician's responsibilities include traveling to customers' locations, remotely accessing equipment, and performing routine maintenance.
Responsibilities and Duties:
Field Service:
Take instruction from Project Manager and/or Dispatch to ensure tasks are completed in a safe manner
Transport Ketek equipment in a safe manner, ensuring all Journey Management requirements are followed
Comply with all provincial transportation requirements
Install, troubleshoot, and demobilize Ketek equipment for the benefit of the client and providing instructions on the proper usage of the item
Perform routine maintenance on Ketek equipment
Use, clean, and maintain the different tools required at the worksite
Perform routine onsite housekeeping duties
Establish and promote excellent Client relationships through clear and accurate communication
Shop Operations:
Receive, understand and execute instructions from Shop Foreman and senior employees
Clean equipment and tools
Disassemble equipment, if needed, to thoroughly clean
Identify faulty/damaged equipment and/or defective materials and inform supervisor of problem
Determine the correct type of tools/equipment to be used for a specific task
Utilize checklists, inspections, work procedures and safety guidelines to complete tasks
Complete assigned tasks in a safe, efficient and timely manner
Perform routine housekeeping duties in the shop
Other Duties:
Complete all required paperwork on a daily basis, including hazard assessment and Daily Job Control Sheet
Cooperate with Training department for scheduling of new/recertification training
Observe all safety procedures and use proper Personal Protective Equipment
Ensure all Ketek’s work procedures, policies and Occupational Health and Safety regulations are followed
Represent Ketek in a light that is commensurate with the values of Management and the Corporate Vision and Mission Statements
Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Working Conditions:
Physical Demands:
Regularly required to stand/sit, talk/hear, stoop, climb, lift, balance, kneel and use of hands/fingers to operate tools, machinery and materials
Moderate to heavy lifting (up to 50lbs) may be required
Use of mechanical aids: overhead crane, forklift, pallet jack, and dolly may be required
Regular exposure to loud noises and metal particulates - hearing and respiratory protection is provided when needed
Potential exposure to acetylene gas, fumes, oil, and paint residue
Exposure to sharp edges, pinch points, trip and slip hazards, and blind spots
May be required to work in high, precarious places that are near moving parts and/or electrical works or in confined spaces
Work Environment:
Field environment (85%) and shop environment (15%)
Required to work weekends and outside of regular office hours
Required to work outside in all different weather conditions including extreme cold and heat
Qualifications and Skills:
Fluent in the English language (reading, written, spoken)
Minimum 3 years’ oilfield and/or construction experience
Valid Class 5 with Clean Driver's Abstract
High School Diploma and/or a Journeyman Trade ticket
Ability to deal with the public in a positive, courteous, and respectful manner
Ability to handle multiple tasks and frequent demanding deadlines
Ability to handle changing schedules and priorities, with high-level prioritization skills
Strong work ethic and organizational planning skills with attention to detail
Ability to work independently or as part of a team
Effective verbal and listening communication skills
💡 Quick Summary
Seeking a career-building opportunity? The Service Technician position is now open for candidates interested in the Technician Jobs sector. This role in Grande Prairie offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
